helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals.
helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$4,99/month

  • Subscription

Starting from

£29,00/month

  • Subscription

Overall rating

5 /5
(1)
Ease of Use
5/5
Features & Functionality
5/5
Customer Service
0/5
Value for Money
5/5

Overall rating

4,8 /5
(16)
Ease of Use
4,1/5
Features & Functionality
4,8/5
Customer Service
4,9/5
Value for Money
4,5/5

Total features 46

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Backup and Recovery
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Recording
  • Call Scripting
  • Call Tracking
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract Drafting
  • Contract/License Management
  • Contractor Management
  • Currency Conversion
  • Customer Accounts
  • Customer Database
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Management
  • Employee Portal
  • Employee Self Service
  • Equipment Tracking
  • Event Logs
  • Expense Tracking
  • Feedback Management
  • Fixed Asset Management
  • Forecasting
  • Gantt/Timeline View
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-Location
  • Multiple Projects
  • Network Monitoring
  • Patch Management
  • Performance Metrics
  • Personalization
  • Policy Management
  • Portfolio Management
  • Print Management
  • Prioritization
  • Problem Management
  • Productivity Analysis
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Queue Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SSL Security
  • Sales Forecasting
  • Sales Orders
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timesheet Management
  • Training Management
  • Workflow Configuration
  • Workflow Management

Total features 151

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Backup and Recovery
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Recording
  • Call Scripting
  • Call Tracking
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract Drafting
  • Contract/License Management
  • Contractor Management
  • Currency Conversion
  • Customer Accounts
  • Customer Database
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Management
  • Employee Portal
  • Employee Self Service
  • Equipment Tracking
  • Event Logs
  • Expense Tracking
  • Feedback Management
  • Fixed Asset Management
  • Forecasting
  • Gantt/Timeline View
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-Location
  • Multiple Projects
  • Network Monitoring
  • Patch Management
  • Performance Metrics
  • Personalization
  • Policy Management
  • Portfolio Management
  • Print Management
  • Prioritization
  • Problem Management
  • Productivity Analysis
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Queue Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SSL Security
  • Sales Forecasting
  • Sales Orders
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timesheet Management
  • Training Management
  • Workflow Configuration
  • Workflow Management
  • 3CX
  • Act!
  • ConnectWise Automate
  • Continuum CRM
  • Facebook
  • Google Calendar
  • Google Workspace
  • Jira
  • Kaseya VSA
  • KashFlow
  • MAX Remote Management
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Power BI
  • N-central
  • NinjaRMM
  • PagerDuty
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • RMM
  • Sage Business Cloud Accounting
  • Skype for Business
  • Slack
  • Take Control
  • Twitter
  • Xero
  • Zapier
  • 3CX
  • Act!
  • ConnectWise Automate
  • Continuum CRM
  • Facebook
  • Google Calendar
  • Google Workspace
  • Jira
  • Kaseya VSA
  • KashFlow
  • MAX Remote Management
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Power BI
  • N-central
  • NinjaRMM
  • PagerDuty
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • RMM
  • Sage Business Cloud Accounting
  • Skype for Business
  • Slack
  • Take Control
  • Twitter
  • Xero
  • Zapier