---
description: Compare Doxy.me vs Updox for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Doxy.me vs Updox | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Telemedicine Software](/directory/961/telemedicine/software) > [Doxy.me \<span\>vs\</span\> Updox](https://www.getapp.za.com/compare/121935/131375/doxy-me/vs/updox)

# Compare Doxy.me vs Updox

Canonical: https://www.getapp.za.com/compare/121935/131375/doxy-me/vs/updox

> Detailed comparison between Doxy.me and Updox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Doxy.me | Updox |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 1226 | 117 |
| **Starting Price** | US$35,00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Doxy.me

- API
- Appointment Scheduling
- Confirmations/Reminders
- Document Management
- Electronic Payments
- File Sharing
- For Medical Purposes
- HIPAA Compliant
- Live Chat
- Monitoring
- Multi-Provider Practice
- One-to-One Messaging
- Online Forms
- Reminders
- Remote Treatment Planning
- Scheduling
- Third-Party Integrations
- Video Conferencing
- Virtual Waiting Room

### Updox

- API
- Appointment Scheduling
- Confirmations/Reminders
- Document Management
- Electronic Payments
- File Sharing
- For Medical Purposes
- HIPAA Compliant
- Multi-Provider Practice
- One-to-One Messaging
- Online Forms
- Practice Management
- Reminders
- Remote Treatment Planning
- Scheduling
- Third-Party Integrations
- Video Conferencing
- Virtual Waiting Room

## Links

- [View Doxy.me Profile](https://www.getapp.za.com/software/121935/doxy-me)
- [View Updox Profile](https://www.getapp.za.com/software/131375/updox)
- [View Original Comparison](https://www.getapp.za.com/compare/121935/131375/doxy-me/vs/updox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Doxy.me vs Updox | GetApp South Africa 2026","description":"Compare Doxy.me vs Updox for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/121935/131375/doxy-me/vs/updox","about":[{"@id":"https://www.getapp.za.com/software/121935/doxy-me#software"},{"@id":"https://www.getapp.za.com/software/131375/updox#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/121935/131375/doxy-me/vs/updox#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/121935/131375/doxy-me/vs/updox#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA"},{"name":"Doxy.me","description":"Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose and treat patients via videoconference, audio communication, or text message. Features include patient queue management, notifications, screen sharing, customizable branding, group calling, file transfers, and image capture. \n\nPractitioners can use the solution to meet patients and perform consultations through personalized room links. Doxy.me includes live chat functionality, which enables professionals to interact with patients via chat during audio or video calls. Doctors can personalize virtual waiting rooms with text, pictures, and videos as well as regulate the participation of multiple patients in the meeting simultaneously. \n\nDoxy.me allows practitioners to track patient check-ins, maintain meeting history, and record date, time, and duration of sessions. Using the analytics module, clinics can monitor the latest treatment trends and identify improvement opportunities. Professionals can organize peer to peer meetings and share room access, letting colleagues visit patients if they're unavailable themselves. Administrators can add/remove users from the clinic account and upload waiting room content to improve patient engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a4839658-e120-4b9d-a6f8-a6f79fb8df41.png","url":"https://www.getapp.za.com/software/121935/doxy-me","@id":"https://www.getapp.za.com/software/121935/doxy-me#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1226},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Updox","description":"Updox is a cloud-based HIPAA compliant telemedicine solution that enables healthcare providers, pharmacists, and long-term care facilities to streamline operations related to patient engagement, communications, team collaboration, document management, and more. Professionals can utilize the platform to schedule appointments or recurring reminders, process online payments, and collect various forms.\n \nUpdox allows organizations to communicate with patients and team members via SMS or video chat as well as attach media, forms, or documents according to individual requirements. Users can collaborate with remote team members, maintain a staff and patient directory, and communicate with colleagues via personal or public conversation rooms. Plus, professionals can utilize the broadcasting functionality to send targeted messages to specific patients and remind them about upcoming physical examinations, checkups, immunizations, and more.\n \nUpdox comes with an application programming interface (API), which helps organizations integrate the solution with several third-party electronic health record (EHR) systems. The electronic fax system helps users send, receive, and store documents, define access permissions, and assign tasks among team members.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4fe5413a-7871-4720-aacd-9635ab2f7f2d.png","url":"https://www.getapp.za.com/software/131375/updox","@id":"https://www.getapp.za.com/software/131375/updox#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":117},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/121935/131375/doxy-me/vs/updox#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telemedicine Software","position":2,"item":"/directory/961/telemedicine/software","@type":"ListItem"},{"name":"Doxy.me vs Updox","position":3,"item":"https://www.getapp.za.com/compare/121935/131375/doxy-me/vs/updox","@type":"ListItem"}]}]}
</script>
