Listen360 is a customer engagement software designed to help businesses of all sizes collect and manage client feedback, online reviews and testimonials. It allows managers to monitor customer sentiments, capture feedback, follow-up on closed-loops, post reviews, and gain insights into preferences.
Listen360 is a customer engagement software designed to help businesses of all sizes collect and manage client feedback, online reviews and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

  • Subscription

Starting from

US$199,00/month

  • Subscription

Overall rating

4,8 /5
(29)
Ease of Use
4,7/5
Features & Functionality
4,7/5
Customer Service
4,9/5
Value for Money
4,6/5

Overall rating

3,8 /5
(6)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
3,6/5
Value for Money
3/5

Total features 42

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Anonymous Feedback
  • Appointment Scheduling
  • CRM
  • Call Reporting
  • Campaign Management
  • Collections Management
  • Commenting / Notes
  • Communication Management
  • Complaint Monitoring
  • Corrective and Preventive Actions (CAPA)
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Email Alerts
  • Email Invitations & Reminders
  • Feedback Management
  • Historical Reporting
  • Live Chat
  • Mobile Survey
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Predictive Analytics
  • Profitability Analysis
  • Promotions Management
  • Pulse Surveys
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Segmentation
  • Sentiment Analysis
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • URL Customization

Total features 38

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Anonymous Feedback
  • Appointment Scheduling
  • CRM
  • Call Reporting
  • Campaign Management
  • Collections Management
  • Commenting / Notes
  • Communication Management
  • Complaint Monitoring
  • Corrective and Preventive Actions (CAPA)
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Email Alerts
  • Email Invitations & Reminders
  • Feedback Management
  • Historical Reporting
  • Live Chat
  • Mobile Survey
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Predictive Analytics
  • Profitability Analysis
  • Promotions Management
  • Pulse Surveys
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Segmentation
  • Sentiment Analysis
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Customer.io
  • Intercom
  • Jonas Enterprise
  • Perkville
  • Pike13
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Zapier
  • Customer.io
  • Intercom
  • Jonas Enterprise
  • Perkville
  • Pike13
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Zapier