Overview
Listen360 is a customer engagement software designed to help businesses of all sizes collect and manage client feedback, online reviews and testimonials. It allows managers to monitor customer sentiments, capture feedback, follow-up on closed-loops, post reviews, and gain insights into preferences.
Listen360 is a customer engagement software designed to help businesses of all sizes collect and manage client feedback, online reviews and...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
- Subscription
Starting from
US$199,00/month
- Subscription
Reviews
Ease of Use
4,7/5Features & Functionality
4,7/5Customer Service
4,9/5Value for Money
4,6/5Ease of Use
4,3/5Features & Functionality
4,3/5Customer Service
3,6/5Value for Money
3/5Features
Total features 42
- 360 Degree Feedback
- API
- Activity Dashboard
- Anonymous Feedback
- Appointment Scheduling
- CRM
- Call Reporting
- Campaign Management
- Collections Management
- Commenting / Notes
- Communication Management
- Complaint Monitoring
- Corrective and Preventive Actions (CAPA)
- Customer Activity Tracking
- Customer Complaint Tracking
- Customer Experience Management
- Customer Segmentation
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Email Alerts
- Email Invitations & Reminders
- Feedback Management
- Historical Reporting
- Live Chat
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Predictive Analytics
- Profitability Analysis
- Promotions Management
- Pulse Surveys
- Ratings / Reviews
- Real Time Analytics
- Real Time Comparisons
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Recurring Tasks
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Segmentation
- Sentiment Analysis
- Social Performance Management
- Social Promotion
- Social Sharing
- Summary Reports
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third Party Integrations
- Trend Analysis
- URL Customization
Total features 38
- 360 Degree Feedback
- API
- Activity Dashboard
- Anonymous Feedback
- Appointment Scheduling
- CRM
- Call Reporting
- Campaign Management
- Collections Management
- Commenting / Notes
- Communication Management
- Complaint Monitoring
- Corrective and Preventive Actions (CAPA)
- Customer Activity Tracking
- Customer Complaint Tracking
- Customer Experience Management
- Customer Segmentation
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Email Alerts
- Email Invitations & Reminders
- Feedback Management
- Historical Reporting
- Live Chat
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Predictive Analytics
- Profitability Analysis
- Promotions Management
- Pulse Surveys
- Ratings / Reviews
- Real Time Analytics
- Real Time Comparisons
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Recurring Tasks
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Segmentation
- Sentiment Analysis
- Social Performance Management
- Social Promotion
- Social Sharing
- Summary Reports
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third Party Integrations
- Trend Analysis
- URL Customization
Integrations
- Customer.io
- Intercom
- Jonas Enterprise
- Perkville
- Pike13
- Salesforce Sales Cloud
- Segment
- Slack
- Zapier
- Customer.io
- Intercom
- Jonas Enterprise
- Perkville
- Pike13
- Salesforce Sales Cloud
- Segment
- Slack
- Zapier
