---
description: Compare livepro vs Guru for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare livepro vs Guru | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Content Management Systems](/directory/276/content-management-system-cms/software) > [livepro \<span\>vs\</span\> Guru](https://www.getapp.za.com/compare/122747/123167/livepro/vs/guru)

# Compare livepro vs Guru

Canonical: https://www.getapp.za.com/compare/122747/123167/livepro/vs/guru

> Detailed comparison between livepro and Guru. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | livepro | Guru |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 182 | 640 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### livepro

- AI/Machine Learning
- API
- Activity Tracking
- Content Management
- Customizable Reports
- Dashboard
- Document Management
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Pre-built Templates
- Real-Time Analytics
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Wiki
- Workflow Management

### Guru

- AI/Machine Learning
- API
- Activity Tracking
- Content Management
- Customizable Reports
- Dashboard
- Document Management
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Pre-built Templates
- Real-Time Analytics
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Wiki
- Workflow Management

## Links

- [View livepro Profile](https://www.getapp.za.com/software/122747/livepro)
- [View Guru Profile](https://www.getapp.za.com/software/123167/guru)
- [View Original Comparison](https://www.getapp.za.com/compare/122747/123167/livepro/vs/guru)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare livepro vs Guru | GetApp South Africa 2026","description":"Compare livepro vs Guru for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/122747/123167/livepro/vs/guru","about":[{"@id":"https://www.getapp.za.com/software/122747/livepro#software"},{"@id":"https://www.getapp.za.com/software/123167/guru#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/122747/123167/livepro/vs/guru#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/122747/123167/livepro/vs/guru#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"livepro","description":"livepro is a cloud-based knowledge management solution designed to improve customer experience &amp; staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.\n\nWith livepro, users can create and categorize knowledge through a customizable, decentralized authoring workflow. Publication can be scheduled in advance, and set to expire after a certain time period. Full version control gives users insight into what changes were made, when, and by whom, with the ability to reinstate previous versions. Knowledge content can be flagged for periodic review to ensure that content is kept up-to-date. Role-based permissions allow users to customize access to information, and user-configurable profiles enable collaboration and individualized experiences. \n\nlivepro's knowledge base includes smart search, which provides search scores to help users identify the relevance of results and summaries that allow users to identify knowledge at-a-glance. An answer-bot dynamic decision making tool aims to guide novices through requests and processes by surfacing a series questions based on user responses. Knowledge quizzes also ensure agent comprehension of policy updates or other major changes, and announcements can be used to inform agents of relevant news and updates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/51648fea-9b94-44b3-9d11-f620cea63900.png","url":"https://www.getapp.za.com/software/122747/livepro","@id":"https://www.getapp.za.com/software/122747/livepro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":182,"ratingValue":4.8},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Guru","description":"Guru is a cloud-based governed knowledge platform that structures, verifies, and continuously improves organizational knowledge for mid-size to enterprise teams. It centralizes documentation, internal wikis, and process knowledge into a single verified source of truth, with built-in expert verification workflows that flag outdated content and route it to designated owners for review. AI-assisted search surfaces relevant knowledge directly within existing workflows, reducing the need to switch between tools or chase down subject matter experts.\n\nThe platform integrates with widely used workplace tools including Slack, Microsoft Teams, Google Chrome, and various CRM and support platforms, delivering verified answers in context without requiring users to leave their current application. Administrators can configure role-based permissions, knowledge collections, and verification schedules to match organizational structure and compliance requirements. Analytics dashboards surface knowledge gaps, usage patterns, and content health metrics, giving knowledge managers actionable data to prioritize updates.\n\nGuru supports use cases across customer support, sales enablement, HR, and IT teams, providing each function with tailored knowledge collections while maintaining a unified governance layer. The platform scales from departmental deployments to organization-wide knowledge programs, with SSO, audit logs, and enterprise-grade security controls available for larger organizations.","image":"https://images.g2crowd.com/display-layer-screenshots/12139/128d7ebd0bf2dd7deec6e6571bb7724b9db3d50bcae02727a05e5323e073d214.avif","url":"https://www.getapp.za.com/software/123167/guru","@id":"https://www.getapp.za.com/software/123167/guru#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":640,"ratingValue":4.8},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/compare/122747/123167/livepro/vs/guru#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Content Management Systems","position":2,"item":"/directory/276/content-management-system-cms/software","@type":"ListItem"},{"name":"livepro vs Guru","position":3,"item":"https://www.getapp.za.com/compare/122747/123167/livepro/vs/guru","@type":"ListItem"}]}]}
</script>