---
description: Compare Guru vs Squirro for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Guru vs Squirro | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Guru \<span\>vs\</span\> Squirro](https://www.getapp.za.com/compare/123167/130343/guru/vs/squirro)

# Compare Guru vs Squirro

Canonical: https://www.getapp.za.com/compare/123167/130343/guru/vs/squirro

> Detailed comparison between Guru and Squirro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Guru | Squirro |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 639 | 2 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Guru

- AI/Machine Learning
- API
- Activity Tracking
- Analytics
- Content Management
- Customizable Reports
- Data Capture and Transfer
- Document Management
- Faceted Search/Filtering
- For Enterprises
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Personalization
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- SSL Security
- Single Sign On
- Surveys & Feedback

### Squirro

- AI/Machine Learning
- API
- Activity Tracking
- Analytics
- Content Management
- Customizable Reports
- Data Capture and Transfer
- Document Management
- Faceted Search/Filtering
- For Enterprises
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Personalization
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- SSL Security
- Single Sign On
- Surveys & Feedback

## Links

- [View Guru Profile](https://www.getapp.za.com/software/123167/guru)
- [View Squirro Profile](https://www.getapp.za.com/software/130343/squirro)
- [View Original Comparison](https://www.getapp.za.com/compare/123167/130343/guru/vs/squirro)

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