---
description: Compare Gorgias vs Chatra for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Gorgias vs Chatra | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Gorgias \<span\>vs\</span\> Chatra](https://www.getapp.za.com/compare/124359/2064199/gorgias/vs/chatra)

# Compare Gorgias vs Chatra

Canonical: https://www.getapp.za.com/compare/124359/2064199/gorgias/vs/chatra

> Detailed comparison between Gorgias and Chatra. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gorgias | Chatra |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 134 | 452 |
| **Starting Price** | US$60,00 | US$21,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Gorgias

- API
- Canned Responses
- Customer Complaint Tracking
- Customer Database
- Customizable Branding
- Dashboard
- Email Management
- Live Chat
- Multi-Channel Communication
- Offline Form
- Personalization
- Proactive Chat
- Quality Assurance
- Real-Time Chat
- Real-time Consumer-facing Chat
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing

### Chatra

- Canned Responses
- Customizable Branding
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Transfers/Routing

## Links

- [View Gorgias Profile](https://www.getapp.za.com/software/124359/gorgias)
- [View Chatra Profile](https://www.getapp.za.com/software/2064199/chatra)
- [View Original Comparison](https://www.getapp.za.com/compare/124359/2064199/gorgias/vs/chatra)

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