SAP Crystal Reports vs InMoment
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Overview
SAP Crystal Reports is a reporting platform that helps businesses create, design, and deliver formatted business reports and dashboards. Data analysts can utilize the drag-and-drop interface and built-in report designer to sort data, apply formulas, rank information, and set parameters.
SAP Crystal Reports is a reporting platform that helps businesses create, design, and deliver formatted business reports and dashboards. Data...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
€479.00
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.7/ 5Features
4.3/ 5Customer Service
3.9/ 5Value for Money
4.1/ 5Ease of Use
4.1/ 5Features
4.0/ 5Customer Service
4.6/ 5Value for Money
4.2/ 5Features
Total features 39
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Audience Targeting
- Audit Management
- Automatic Transcription
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Call Recording
- Call Tracking
- Campaign Analytics
- Chat Transcript
- Communication Management
- Competitive Analysis
- Compliance Management
- Contextual Guidance
- Customer Activity Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Integration
- Data Management
- Data Mapping
- Data Mining
- Data Visualization
- Drag & Drop
- Email Management
- Email Reminders
- Employee Coaching Tools
- Employee Onboarding
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Financial Reporting
- For Contact Centers
- Forecasting
- Goal Management
- Intent Recognition
- Interactive Reports
- KPI Monitoring
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Management
- Marketing Reports
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Data Sources
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Notes Management
- OLAP
- Performance Metrics
- Personalization
- Predictive Analytics
- Predictive Modeling
- Prioritization
- Profitability Analysis
- Pulse Surveys
- Ratings/Reviews
- Real Time Comparisons
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Retention Tracking
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Role-Based Permissions
- SEO Management
- SMS Messaging
- Sales Reports
- Scheduled/Automated Reports
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Sentiment Analysis
- Single Page View
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Speech Recognition
- Speech Synthesis
- Strategic Planning
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Mining
- Third-Party Integrations
- Trend Analysis
- Trend/Problem Indicators
- Visual Analytics
- Visual Discovery
- Website Integration
- Widgets
- Workflow Management
Total features 115
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Audience Targeting
- Audit Management
- Automatic Transcription
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Call Recording
- Call Tracking
- Campaign Analytics
- Chat Transcript
- Communication Management
- Competitive Analysis
- Compliance Management
- Contextual Guidance
- Customer Activity Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Integration
- Data Management
- Data Mapping
- Data Mining
- Data Visualization
- Drag & Drop
- Email Management
- Email Reminders
- Employee Coaching Tools
- Employee Onboarding
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Financial Reporting
- For Contact Centers
- Forecasting
- Goal Management
- Intent Recognition
- Interactive Reports
- KPI Monitoring
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Management
- Marketing Reports
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Data Sources
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Notes Management
- OLAP
- Performance Metrics
- Personalization
- Predictive Analytics
- Predictive Modeling
- Prioritization
- Profitability Analysis
- Pulse Surveys
- Ratings/Reviews
- Real Time Comparisons
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Retention Tracking
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Role-Based Permissions
- SEO Management
- SMS Messaging
- Sales Reports
- Scheduled/Automated Reports
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Sentiment Analysis
- Single Page View
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Speech Recognition
- Speech Synthesis
- Strategic Planning
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Mining
- Third-Party Integrations
- Trend Analysis
- Trend/Problem Indicators
- Visual Analytics
- Visual Discovery
- Website Integration
- Widgets
- Workflow Management
Integrations
- 2Checkout
- AWS Systems Manager
- Alchemer
- Apple Business Essentials
- Auth0
- BambooHR
- Campaign Monitor by Marigold
- Capgemini Intelligent Automation Platform
- Capsule
- ClickSend
- Contentsquare
- Coupa
- Custify
- Databricks
- Deputy
- Docparser
- Docusign
- Dropbox Business
- Dynamics 365
- Egnyte
- Eventbrite
- Forethought
- Freshdesk
- Fullstory
- Gainsight CS
- Glasshouse
- Gmail
- Google My Business Review Manager
- Google Sheets
- Heap
- Hootsuite
- HubSpot CMS Hub
- HubSpot CRM
- Intercom
- LogRocket
- Mailchimp
- Mailjet
- Marketo Engage
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft SQL Server
- Mixpanel
- Nimble
- Okta
- OneLogin
- OpenTable
- Oracle Database
- PersistIQ
- Propel
- RD Station
- Rethink
- RingCentral Contact Center
- RingCentral Engage Digital
- RingCentral Engage Voice
- RizePoint
- Salesforce Platform
- Segment
- SendGrid
- ServiceNow
- SessionCam
- Shopify
- Splunk Enterprise
- Stripe
- TaskRay
- Tethr
- Track
- TrackVia
- Tradeshift
- Trello
- Trustpilot
- Tungsten Insight
- Twilio
- Twitter/X
- Unbounce
- Voxpopme
- Workday Enterprise Management Cloud
- Zendesk AI
- Zoho CRM
- inQuba Journey Analytics
- toast CRM
- 2Checkout
- AWS Systems Manager
- Alchemer
- Apple Business Essentials
- Auth0
- BambooHR
- Campaign Monitor by Marigold
- Capgemini Intelligent Automation Platform
- Capsule
- ClickSend
- Contentsquare
- Coupa
- Custify
- Databricks
- Deputy
- Docparser
- Docusign
- Dropbox Business
- Dynamics 365
- Egnyte
- Eventbrite
- Forethought
- Freshdesk
- Fullstory
- Gainsight CS
- Glasshouse
- Gmail
- Google My Business Review Manager
- Google Sheets
- Heap
- Hootsuite
- HubSpot CMS Hub
- HubSpot CRM
- Intercom
- LogRocket
- Mailchimp
- Mailjet
- Marketo Engage
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft SQL Server
- Mixpanel
- Nimble
- Okta
- OneLogin
- OpenTable
- Oracle Database
- PersistIQ
- Propel
- RD Station
- Rethink
- RingCentral Contact Center
- RingCentral Engage Digital
- RingCentral Engage Voice
- RizePoint
- Salesforce Platform
- Segment
- SendGrid
- ServiceNow
- SessionCam
- Shopify
- Splunk Enterprise
- Stripe
- TaskRay
- Tethr
- Track
- TrackVia
- Tradeshift
- Trello
- Trustpilot
- Tungsten Insight
- Twilio
- Twitter/X
- Unbounce
- Voxpopme
- Workday Enterprise Management Cloud
- Zendesk AI
- Zoho CRM
- inQuba Journey Analytics
- toast CRM
