Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.
Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$6,00/month

  • Subscription

Starting from

US$19,00/month

  • Subscription

Overall rating

4,6 /5
(5)
Ease of Use
4,2/5
Features & Functionality
4,8/5
Customer Service
4/5
Value for Money
4,7/5

Overall rating

4,6 /5
(514)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,5/5

Total features 49

  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Asset Management
  • Assignment Management
  • Auditing
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Benchmarking
  • Billing & Invoicing
  • CRM Integration
  • Categorization
  • Change Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Enrollment Management
  • Equipment Tracking
  • Escalation Management
  • Event Logs
  • Event Triggered Actions
  • Geographic Maps
  • HIPAA Compliance
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Monitoring
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Catalog
  • Online Forums
  • Password Management
  • Patch Management
  • Performance Reports
  • Permission Management
  • Policy Management
  • Prioritizing
  • Problem Management
  • Procurement Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access
  • Remote Update / Installation
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • Scheduled Reporting
  • Scheduling
  • Self Service Portal
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Two-Factor Authentication
  • Usage Tracking
  • User Management
  • Vulnerability Scanning
  • Widgets
  • Workflow Management

Total features 87

  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Asset Management
  • Assignment Management
  • Auditing
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Benchmarking
  • Billing & Invoicing
  • CRM Integration
  • Categorization
  • Change Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Enrollment Management
  • Equipment Tracking
  • Escalation Management
  • Event Logs
  • Event Triggered Actions
  • Geographic Maps
  • HIPAA Compliance
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Monitoring
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Catalog
  • Online Forums
  • Password Management
  • Patch Management
  • Performance Reports
  • Permission Management
  • Policy Management
  • Prioritizing
  • Problem Management
  • Procurement Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access
  • Remote Update / Installation
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • Scheduled Reporting
  • Scheduling
  • Self Service Portal
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Two-Factor Authentication
  • Usage Tracking
  • User Management
  • Vulnerability Scanning
  • Widgets
  • Workflow Management
  • ActiveCampaign
  • Autotask
  • ConnectWise Manage
  • Cyfe
  • Freshdesk
  • Help Desk Migration
  • Hornbill
  • IT Glue
  • ITBoost
  • Isora
  • ActiveCampaign
  • Autotask
  • ConnectWise Manage
  • Cyfe
  • Freshdesk
  • Help Desk Migration
  • Hornbill
  • IT Glue
  • ITBoost
  • Isora