Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.
Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$6,00/month

  • Subscription

Starting from

US$19,00/month

  • Subscription

Overall rating

4,6 /5
(5)
Ease of Use
4,2/5
Features & Functionality
4,8/5
Customer Service
4/5
Value for Money
4,7/5

Overall rating

4,5 /5
(385)
Ease of Use
4,6/5
Features & Functionality
4,3/5
Customer Service
4,7/5
Value for Money
4,5/5

Total features 49

  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Authentication
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Billing & Invoicing
  • Change Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Portal
  • Employee Self Service
  • Enrollment Management
  • Equipment Tracking
  • Escalation Management
  • Event Logs
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Gamification
  • Guided Problem Solving
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Password Management
  • Patch Management
  • Performance Reports
  • Policy Management
  • Prioritizing
  • Problem Management
  • Procurement Management
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Recurring Tasks
  • Remote Access
  • Remote Update / Installation
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Role-Based Permissions
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Scheduling
  • Search Functionality
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Two-Factor Authentication
  • Usage Tracking
  • User Management
  • Vulnerability Scanning
  • Widgets
  • Workflow Management

Total features 96

  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Authentication
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Billing & Invoicing
  • Change Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Portal
  • Employee Self Service
  • Enrollment Management
  • Equipment Tracking
  • Escalation Management
  • Event Logs
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Gamification
  • Guided Problem Solving
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Password Management
  • Patch Management
  • Performance Reports
  • Policy Management
  • Prioritizing
  • Problem Management
  • Procurement Management
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Recurring Tasks
  • Remote Access
  • Remote Update / Installation
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Role-Based Permissions
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Scheduling
  • Search Functionality
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Two-Factor Authentication
  • Usage Tracking
  • User Management
  • Vulnerability Scanning
  • Widgets
  • Workflow Management
  • Asset Panda
  • Autotask
  • Azuqua
  • Bitium
  • Capabiliti
  • Cloud Elements
  • ConnectWise Manage
  • Freshdesk
  • IT Glue
  • ITBoost
  • Asset Panda
  • Autotask
  • Azuqua
  • Bitium
  • Capabiliti
  • Cloud Elements
  • ConnectWise Manage
  • Freshdesk
  • IT Glue
  • ITBoost