CityWorks is a cloud-based solution designed to help local governments manage capital assets, communication, and licensing. The GIS-centric platform lets users record infrastructure data in a geodatabase, monitor historical work, identify associated costs, and schedule preventative maintenance.
CityWorks is a cloud-based solution designed to help local governments manage capital assets, communication, and licensing. The GIS-centric platform...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Subscription

Starting from

US$10 800,00/year

  • Subscription

Overall rating

4,2 /5
(6)
Ease of Use
3,7/5
Features & Functionality
4/5
Customer Service
3,4/5
Value for Money
3,3/5

Overall rating

4,5 /5
(6)
Ease of Use
4,3/5
Features & Functionality
3,7/5
Customer Service
5/5
Value for Money
4,8/5

Total features 53

  • API
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Analytics
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Notifications
  • Bid Management
  • Budgeting
  • CRM Integration
  • Call Center Management
  • Call Routing
  • Case Management
  • Client Portal
  • Compliance Management
  • Contract Management
  • Cost Analysis
  • Custom Fields
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Visualization
  • Deadline Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Tracking
  • Fixed Asset Management
  • Geographic Maps
  • Geolocation
  • Heatmap
  • History Tracking
  • Incident Management
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Communication
  • Physical Asset Tracking
  • Pipeline Reports
  • Predictive Analytics
  • Prioritizing
  • Progress Tracking
  • Project Management
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Risk Analytics
  • Self Service Portal
  • Visual Analytics
  • Work Order Management
  • Workflow Management

Total features 34

  • API
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Analytics
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Notifications
  • Bid Management
  • Budgeting
  • CRM Integration
  • Call Center Management
  • Call Routing
  • Case Management
  • Client Portal
  • Compliance Management
  • Contract Management
  • Cost Analysis
  • Custom Fields
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Visualization
  • Deadline Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Tracking
  • Fixed Asset Management
  • Geographic Maps
  • Geolocation
  • Heatmap
  • History Tracking
  • Incident Management
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Communication
  • Physical Asset Tracking
  • Pipeline Reports
  • Predictive Analytics
  • Prioritizing
  • Progress Tracking
  • Project Management
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Risk Analytics
  • Self Service Portal
  • Visual Analytics
  • Work Order Management
  • Workflow Management
  • Cartegraph OMS
  • Citizenserve
  • CityWorks
  • QAlert
  • TreePlotter INVENTORY
  • TreePlotter JOBS
  • VUEWorks
  • eFeedback Manager for Public Agencies
  • Cartegraph OMS
  • Citizenserve
  • CityWorks
  • QAlert
  • TreePlotter INVENTORY
  • TreePlotter JOBS
  • VUEWorks
  • eFeedback Manager for Public Agencies