Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can handle interactions across various social media channels and web chat applications like Facebook, Instagram, Twitter, WhatsApp, Line, and Telegram.
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

5 /5
(23)
Ease of Use
4,8/5
Features & Functionality
4,9/5
Customer Service
4,9/5
Value for Money
4,9/5

Overall rating

4,7 /5
(40)
Ease of Use
4,7/5
Features & Functionality
4,8/5
Customer Service
4,5/5
Value for Money
4,7/5

Total features 103

  • API
  • Activity Dashboard
  • Agent Interface
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Answering Machine Detection
  • Archiving & Retention
  • Audio Capture
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Blended Call Center
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Specific Caller ID
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Communications Diagnostics
  • Compliance Management
  • Computer Telephony Integration
  • Concatenated Speech
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Support
  • Customizable Macros
  • Dashboard
  • Data Management
  • Direct Mail Management
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Response Control
  • Engagement Analytics
  • FAQ
  • FCC Compliance
  • FTC Compliance
  • Field Sales Management
  • Forecasting
  • Gamification
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Parties
  • Multiple Scripts
  • Open Database Design
  • Opportunity Management
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Queue Management
  • Real-Time Chat
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Request Escalation
  • Routing
  • SMS Marketing Managment
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Speech-to-Text Analysis
  • Survey/Poll Management
  • Task Management
  • Task Progress Tracking
  • Telemarketing Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Web-based Deployment
  • Workflow Management
  • Workforce Management

Total features 91

  • API
  • Activity Dashboard
  • Agent Interface
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Answering Machine Detection
  • Archiving & Retention
  • Audio Capture
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Blended Call Center
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Specific Caller ID
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Communications Diagnostics
  • Compliance Management
  • Computer Telephony Integration
  • Concatenated Speech
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Support
  • Customizable Macros
  • Dashboard
  • Data Management
  • Direct Mail Management
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Response Control
  • Engagement Analytics
  • FAQ
  • FCC Compliance
  • FTC Compliance
  • Field Sales Management
  • Forecasting
  • Gamification
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Parties
  • Multiple Scripts
  • Open Database Design
  • Opportunity Management
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Queue Management
  • Real-Time Chat
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Request Escalation
  • Routing
  • SMS Marketing Managment
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Speech-to-Text Analysis
  • Survey/Poll Management
  • Task Management
  • Task Progress Tracking
  • Telemarketing Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Web-based Deployment
  • Workflow Management
  • Workforce Management
  • Constant Contact
  • Drupal
  • Mailchimp
  • Salesforce Marketing Cloud
  • SendGrid
  • Velocify
  • WordPress
  • Constant Contact
  • Drupal
  • Mailchimp
  • Salesforce Marketing Cloud
  • SendGrid
  • Velocify
  • WordPress