Learn why GetApp is free

Custify vs Catalyst

Custify

4.9 (121)
Learn More

Catalyst

3.5 (2)
Learn More
Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn rate in the recurring revenue model. Key features include KPI tracking, activity creation, task assignment, client communications, and audience segmentation.
Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn rate in the recurring...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
Catalyst is the most intuitive Customer Success Platform - built by CS leaders, for CS teams.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.9 /5
(121)

Ease of Use

4.8/ 5

Features

4.8/ 5

Customer Service

5.0/ 5

Value for Money

4.9/ 5
Read all reviews

Overall rating

3.5 /5
(2)

Ease of Use

4/ 5

Features

4/ 5

Customer Service

3/ 5

Value for Money

2/ 5
Read all reviews

Total features 67

  • AI/Machine Learning
  • API
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • CSAT Survey Structure
  • Cancellation Management
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Customer Data Management
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Campaign Management
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Health Score
  • Lifecycle Management
  • Messaging
  • Monitoring
  • Multi-Channel Communication
  • NPS Survey Structure
  • NPS of Customers
  • Onboarding
  • Performance Metrics
  • Process/Workflow Automation
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Alerts
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Onboarding
  • Visual Analytics
  • Widgets
  • Win/Loss Analysis
  • Workflow Management

Total features 41

  • AI/Machine Learning
  • API
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • CSAT Survey Structure
  • Cancellation Management
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Customer Data Management
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Campaign Management
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Health Score
  • Lifecycle Management
  • Messaging
  • Monitoring
  • Multi-Channel Communication
  • NPS Survey Structure
  • NPS of Customers
  • Onboarding
  • Performance Metrics
  • Process/Workflow Automation
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Alerts
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Onboarding
  • Visual Analytics
  • Widgets
  • Win/Loss Analysis
  • Workflow Management
  • Chargebee
  • Freshdesk
  • Freshsales
  • Gmail
  • HappyFox Workflows
  • HubSpot CRM
  • Intercom
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Recurly
  • RudderStack
  • Salesforce.org Nonprofit Cloud
  • Segment
  • Slack
  • Stripe
  • Wootric
  • Xero
  • Zapier
  • Zendesk Sell
  • Zendesk Suite
  • Zoho CRM
Not provided by vendor

Compare similar products