MediaPlatform Broadcaster is a business broadcasting platform for enterprises to livestream events, webcasts & other video content. The solution supports streaming of premium video sources including HD cameras & encoders, and provides in-depth analytics & event success dashboards for live videos.
MediaPlatform Broadcaster is a business broadcasting platform for enterprises to livestream events, webcasts & other video content. The solution...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat
VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Free
  • Subscription

Starting from

US$400,00/month

  • Free
  • Subscription

Overall rating

4,3 /5
(3)
Ease of Use
4/5
Features & Functionality
4,3/5
Customer Service
4,7/5
Value for Money
3,7/5

Overall rating

4,7 /5
(248)
Ease of Use
4,3/5
Features & Functionality
4,7/5
Customer Service
4,6/5
Value for Money
4,8/5

Total features 50

  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Administrative Reporting
  • Analytics
  • Answering Machine Detection
  • Application Integration
  • Archiving & Retention
  • Asynchronous Learning
  • Audit Trail
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Avatars
  • Batch Processing
  • Built-In Database
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Categorization
  • Certification Management
  • Chat
  • Chat Transcript
  • Clock In / Out
  • Collaboration Tools
  • Commenting
  • Compliance Management
  • Compression
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact History
  • Contact Management
  • Content Management
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Database Integration
  • Disaster Recovery
  • Distribution Management
  • Duplicate Detection
  • Electronic Hand Raising
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Database
  • Employee Management
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Filtered Views
  • Forecasting
  • HIPAA Compliance
  • HTML5 Technology
  • Historical Analysis
  • IVR / Voice Recognition
  • Instant Messaging
  • Knowledge Base Management
  • Lead Assignment
  • Lead Generation
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multimedia Support
  • Multiple User Accounts
  • On-Demand Recording
  • On-Demand Webcasting
  • PCI DSS Compliance
  • Performance Management
  • Performance Reports
  • Performance Testing
  • Permission Management
  • Predictive Dialer
  • Presentation Streaming
  • Preview Functionality
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Projections
  • Quality Control
  • Question Branching
  • Queue Manager
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SCORM Compliance
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Search Functionality
  • Secure Data Storage
  • Sentiment Analysis
  • Single Sign On
  • Skills Tracking
  • Status Reporting
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Synchronous Learning
  • Text to Speech
  • Third Party Integration
  • Time Clock
  • Timesheets
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Streaming
  • Visual Analytics
  • Voice Mail
  • Voting
  • Widgets

Total features 300

  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Query
  • Administrative Reporting
  • Analytics
  • Answering Machine Detection
  • Application Integration
  • Archiving & Retention
  • Asynchronous Learning
  • Audit Trail
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Avatars
  • Batch Processing
  • Built-In Database
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Categorization
  • Certification Management
  • Chat
  • Chat Transcript
  • Clock In / Out
  • Collaboration Tools
  • Commenting
  • Compliance Management
  • Compression
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact History
  • Contact Management
  • Content Management
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Database Integration
  • Disaster Recovery
  • Distribution Management
  • Duplicate Detection
  • Electronic Hand Raising
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Database
  • Employee Management
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Filtered Views
  • Forecasting
  • HIPAA Compliance
  • HTML5 Technology
  • Historical Analysis
  • IVR / Voice Recognition
  • Instant Messaging
  • Knowledge Base Management
  • Lead Assignment
  • Lead Generation
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multimedia Support
  • Multiple User Accounts
  • On-Demand Recording
  • On-Demand Webcasting
  • PCI DSS Compliance
  • Performance Management
  • Performance Reports
  • Performance Testing
  • Permission Management
  • Predictive Dialer
  • Presentation Streaming
  • Preview Functionality
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Projections
  • Quality Control
  • Question Branching
  • Queue Manager
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SCORM Compliance
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Search Functionality
  • Secure Data Storage
  • Sentiment Analysis
  • Single Sign On
  • Skills Tracking
  • Status Reporting
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Synchronous Learning
  • Text to Speech
  • Third Party Integration
  • Time Clock
  • Timesheets
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Streaming
  • Visual Analytics
  • Voice Mail
  • Voting
  • Widgets
  • Convoso
  • FLG
  • Less Annoying CRM
  • Mailchimp
  • Microsoft 365
  • SIP.US
  • Salesforce Sales Cloud
  • SalezShark
  • SharePoint
  • SugarCRM
  • Convoso
  • FLG
  • Less Annoying CRM
  • Mailchimp
  • Microsoft 365
  • SIP.US
  • Salesforce Sales Cloud
  • SalezShark
  • SharePoint
  • SugarCRM