Emerald is a customer relationship management (CRM) solution, designed to help tourism businesses manage the entire customer lifecycle, from initial contact to bookings, segmentation, feedback, & follow-ups. The centralized database allows organizations to add, remove, or modify customer data.
Emerald is a customer relationship management (CRM) solution, designed to help tourism businesses manage the entire customer lifecycle, from initial...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Workbooks is the provider of CRM apps designed for small and mid-size organisations. Headquartered in the UK, our suite of software enables clients to accelerate sales growth, improve marketing execution, streamline business processes and improve the customer support they deliver.
Workbooks is the provider of CRM apps designed for small and mid-size organisations. Headquartered in the UK, our suite of software enables clients...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$500,00

  • Free
  • Subscription

Starting from

US$30,00/month

  • Free
  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

4,4 /5
(103)
Ease of Use
4,1/5
Features & Functionality
4,3/5
Customer Service
4,3/5
Value for Money
4,1/5

Total features 29

  • API
  • Activity Dashboard
  • Auditing
  • Authentication
  • Built-In Database
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Client Portal
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Custom Charts
  • Custom Fields
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Duplicate Detection
  • Email Integration
  • Email Templates
  • Estimating
  • Geographic Maps
  • Goal Setting / Tracking
  • Invoice Management
  • Lead Management
  • Microsoft Outlook Integration
  • Mobile Workforce Control
  • Multi-Campaign
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Order Management
  • Quote Management
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduled Reporting
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Third Party Integration
  • User Management
  • Workflow Management

Total features 49

  • API
  • Activity Dashboard
  • Auditing
  • Authentication
  • Built-In Database
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Client Portal
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Custom Charts
  • Custom Fields
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Duplicate Detection
  • Email Integration
  • Email Templates
  • Estimating
  • Geographic Maps
  • Goal Setting / Tracking
  • Invoice Management
  • Lead Management
  • Microsoft Outlook Integration
  • Mobile Workforce Control
  • Multi-Campaign
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Order Management
  • Quote Management
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduled Reporting
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Third Party Integration
  • User Management
  • Workflow Management
  • Basecamp
  • Campaign Monitor
  • Constant Contact
  • HubSpot CRM
  • HubSpot Marketing Hub
  • MIE Trak Pro
  • Mailchimp
  • Microsoft Outlook
  • PieSync
  • Robly
  • Basecamp
  • Campaign Monitor
  • Constant Contact
  • HubSpot CRM
  • HubSpot Marketing Hub
  • MIE Trak Pro
  • Mailchimp
  • Microsoft Outlook
  • PieSync
  • Robly