csRPA is a cloud-based RPA solution, which helps contact centers automate operations such as customer interactions, conversational analysis, troubleshooting, compliance, and more. Key features include task management, performance tracking, scripting, response management, and reporting.
csRPA is a cloud-based RPA solution, which helps contact centers automate operations such as customer interactions, conversational analysis,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
Janis is a cloud-based AI assistant designed to help businesses incorporate AI into conversational interfaces and enhance the customer experience. Key features include workflow automation, alerts, message updates, sentiment analysis, data synchronization, event-triggered actions, and remote access.
Janis is a cloud-based AI assistant designed to help businesses incorporate AI into conversational interfaces and enhance the customer experience....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)

Starting from

N/A

  • Free
  • Subscription

Starting from

US$25,00/month

  • Free
  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 24

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Attended Automation
  • Audit Management
  • Business Process Automation
  • Call Scripting
  • Channel Management
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Content Library
  • Customer Experience Management
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Event Triggered Actions
  • Integration into Third Party Applications
  • Lead Capture
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Performance Testing Tools
  • Process Control
  • Real Time Monitoring
  • Real-time Updates
  • Remote Access/Control
  • Retention Management
  • Rules-Based Workflow
  • Secure Data Storage
  • Security Auditing
  • Sentiment Analysis
  • Social Media Integration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

Total features 21

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Attended Automation
  • Audit Management
  • Business Process Automation
  • Call Scripting
  • Channel Management
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Content Library
  • Customer Experience Management
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Event Triggered Actions
  • Integration into Third Party Applications
  • Lead Capture
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Performance Testing Tools
  • Process Control
  • Real Time Monitoring
  • Real-time Updates
  • Remote Access/Control
  • Retention Management
  • Rules-Based Workflow
  • Secure Data Storage
  • Security Auditing
  • Sentiment Analysis
  • Social Media Integration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management
  • Chatfuel
  • Facebook
  • Microsoft Azure
  • Slack
  • Chatfuel
  • Facebook
  • Microsoft Azure
  • Slack