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RenewityRMA vs Retino

RenewityRMA

4.9 (10)
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Retino

5 (15)
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RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting.
RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
View profile
Retino is a cloud-based returns management solution that helps online merchants or eCommerce businesses process multiple returns. The embedded portal guides customers through case registration, while the reverse shipping options allow for order pick-ups and parcel shop drop-offs.
Retino is a cloud-based returns management solution that helps online merchants or eCommerce businesses process multiple returns. The embedded portal...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
View profile

Starting from

US$69.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

€15.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.9 /5
(10)

Ease of Use

4.6/ 5

Features

4.6/ 5

Customer Service

4.9/ 5

Value for Money

5/ 5
Read all reviews

Overall rating

5 /5
(15)

Ease of Use

4.8/ 5

Features

4.6/ 5

Customer Service

5/ 5

Value for Money

4.4/ 5
Read all reviews

Total features 67

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Tracking
  • Barcoding/RFID
  • CRM
  • Case Management
  • Chat/Messaging
  • Claims Adjuster Management
  • Claims Management
  • Claims Tracking
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Electronic Claims
  • Electronic Payments
  • Eligibility Verification
  • Email Management
  • Email Templates
  • Event Triggered Actions
  • Exchange Management
  • Field Reporting
  • For Field Service
  • For Manufacturers
  • Forms Management
  • Freight Shipping
  • Ground Shipping
  • Historical Reporting
  • Incident Management
  • Knowledge Base Management
  • Label Printing
  • Order Tracking
  • Parts Management
  • Payment Processing
  • Problem Management
  • Product Registration
  • Quality Control
  • Queue Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Refund Management
  • Refund Opportunity Identification
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Returns Management
  • Role-Based Permissions
  • Route Optimization
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Service Management
  • Shipping Management
  • Status Tracking
  • Support Ticket Management
  • Third-Party Integrations
  • Traceability
  • Trend Analysis
  • Warehouse Management
  • Warrant Tracking
  • Warranty Claims Management
  • Warranty Tracking
  • Workflow Management

Total features 47

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Tracking
  • Barcoding/RFID
  • CRM
  • Case Management
  • Chat/Messaging
  • Claims Adjuster Management
  • Claims Management
  • Claims Tracking
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Electronic Claims
  • Electronic Payments
  • Eligibility Verification
  • Email Management
  • Email Templates
  • Event Triggered Actions
  • Exchange Management
  • Field Reporting
  • For Field Service
  • For Manufacturers
  • Forms Management
  • Freight Shipping
  • Ground Shipping
  • Historical Reporting
  • Incident Management
  • Knowledge Base Management
  • Label Printing
  • Order Tracking
  • Parts Management
  • Payment Processing
  • Problem Management
  • Product Registration
  • Quality Control
  • Queue Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Refund Management
  • Refund Opportunity Identification
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Returns Management
  • Role-Based Permissions
  • Route Optimization
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Service Management
  • Shipping Management
  • Status Tracking
  • Support Ticket Management
  • Third-Party Integrations
  • Traceability
  • Trend Analysis
  • Warehouse Management
  • Warrant Tracking
  • Warranty Claims Management
  • Warranty Tracking
  • Workflow Management
  • Lightspeed eCommerce
  • PrestaShop
  • Salesforce Sales Cloud
  • Shopify
  • Shopware
  • TheShop
  • Zendesk Suite
  • Lightspeed eCommerce
  • PrestaShop
  • Salesforce Sales Cloud
  • Shopify
  • Shopware
  • TheShop
  • Zendesk Suite

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