Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

4,5 /5
(11)
Ease of Use
4,4/5
Features & Functionality
4,1/5
Customer Service
4,5/5
Value for Money
4,1/5

Overall rating

4,7 /5
(6)
Ease of Use
4,2/5
Features & Functionality
5/5
Customer Service
4,7/5
Value for Money
4,6/5

Total features 100

  • AI/Machine Learning
  • API
  • Access Certification
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Asynchronous Learning
  • Attended Automation
  • Attestation
  • Audience Targeting
  • Audio File Management
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Routing
  • Batch Processing
  • Benchmarking
  • Blended Learning
  • Blogs
  • Boolean Search
  • Budgeting/Forecasting
  • Built-In Database
  • Business Process Automation
  • Business Process Control
  • CMDB
  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Cataloging/Categorization
  • Certification & Licensing
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Claims Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Contact Database
  • Content Creation
  • Content Management
  • Content Publishing Options
  • Contextual Guidance
  • Contract/License Management
  • Controls Audit
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Aggregation and Publishing
  • Data Blending
  • Data Capture and Transfer
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Extraction
  • Data Governance
  • Data Import/Export
  • Data Mapping
  • Data Masking
  • Data Migration
  • Data Profiling
  • Data Quality Control
  • Data Recovery
  • Data Security
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Data Warehousing
  • Decision Support Software
  • Deletion Management
  • Digital Asset Management
  • Digital Signature
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Extraction
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Duplicate Detection
  • Electronic Forms
  • Electronic Signature
  • Email Address Extraction
  • Email Management
  • Employee Database
  • Employee Recognition Software
  • Environmental Compliance
  • FDA Compliance
  • Faceted Search / Filtering
  • Feedback Management
  • File Conversion
  • File Recovery
  • File Sharing
  • Filtering
  • For Developers
  • For Healthcare
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Forum / Discussion Board
  • Fraud Detection
  • Full Text Search
  • Functions/Calculations
  • Fuzzy Search
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Health Score
  • Heatmaps
  • Hierarchy Management
  • High Volume Processing
  • ID Scanning
  • IP Address Extraction
  • ISO Compliance
  • IT Asset Management
  • Image Editing
  • Image Extraction
  • In-App Training
  • Incident Management
  • Indexing
  • Information Governance
  • Integration into Third Party Applications
  • Intent Recognition
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Language Detection
  • Lead Management
  • Lead Qualification
  • Linked Data Management
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Match & Merge
  • Member Accounts
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Mobile Dashboards
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Domain
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • No-Code
  • OSHA Compliance
  • Offline Access
  • Onboarding
  • Optical Character Recognition
  • Password Management
  • Performance Management
  • Performance Metrics
  • Phone Number Extraction
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Policy Training
  • Pre-Configured Bot
  • Predictive Analytics
  • Predictive Modeling
  • Pricing Extraction
  • Private Dashboards
  • Process Builder
  • Process Change Tracking
  • Process Management
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Profitability Analysis
  • Project Management
  • Project Workflow
  • Projections
  • Prospecting Tools
  • Public Dashboards
  • Question Library
  • Queue Management
  • Quotes/Estimates
  • Real-Time Chat
  • Relationship Mapping
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Rewards Management
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • SCORM Compliance
  • SEO Management
  • Sarbanes-Oxley Compliance
  • Scorecards
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self Service Tools
  • Semantic Search
  • Sentiment Analysis
  • Single Page View
  • Single Sign On
  • Statistical Analysis
  • Storage Management
  • Strategic Planning
  • Summarization
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Management
  • Taxonomy Classification
  • Templates
  • Text Analysis
  • Text Editing
  • Text Mining
  • Third Party Integrations
  • Ticket Management
  • Topic Clustering
  • Unattended Automation
  • Usage Tracking/Analytics
  • User Onboarding
  • User Research Analysis
  • Version Control
  • Video Conferencing
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Visual Discovery
  • Visual Workflow Management
  • Visualization
  • Web Data Extraction
  • Website Management
  • Widgets
  • Wiki
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • eDiscovery

Total features 221

  • AI/Machine Learning
  • API
  • Access Certification
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Asynchronous Learning
  • Attended Automation
  • Attestation
  • Audience Targeting
  • Audio File Management
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Routing
  • Batch Processing
  • Benchmarking
  • Blended Learning
  • Blogs
  • Boolean Search
  • Budgeting/Forecasting
  • Built-In Database
  • Business Process Automation
  • Business Process Control
  • CMDB
  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Cataloging/Categorization
  • Certification & Licensing
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Claims Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Contact Database
  • Content Creation
  • Content Management
  • Content Publishing Options
  • Contextual Guidance
  • Contract/License Management
  • Controls Audit
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Aggregation and Publishing
  • Data Blending
  • Data Capture and Transfer
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Extraction
  • Data Governance
  • Data Import/Export
  • Data Mapping
  • Data Masking
  • Data Migration
  • Data Profiling
  • Data Quality Control
  • Data Recovery
  • Data Security
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Data Warehousing
  • Decision Support Software
  • Deletion Management
  • Digital Asset Management
  • Digital Signature
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Extraction
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Duplicate Detection
  • Electronic Forms
  • Electronic Signature
  • Email Address Extraction
  • Email Management
  • Employee Database
  • Employee Recognition Software
  • Environmental Compliance
  • FDA Compliance
  • Faceted Search / Filtering
  • Feedback Management
  • File Conversion
  • File Recovery
  • File Sharing
  • Filtering
  • For Developers
  • For Healthcare
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Forum / Discussion Board
  • Fraud Detection
  • Full Text Search
  • Functions/Calculations
  • Fuzzy Search
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Health Score
  • Heatmaps
  • Hierarchy Management
  • High Volume Processing
  • ID Scanning
  • IP Address Extraction
  • ISO Compliance
  • IT Asset Management
  • Image Editing
  • Image Extraction
  • In-App Training
  • Incident Management
  • Indexing
  • Information Governance
  • Integration into Third Party Applications
  • Intent Recognition
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Language Detection
  • Lead Management
  • Lead Qualification
  • Linked Data Management
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Match & Merge
  • Member Accounts
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Mobile Dashboards
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Domain
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • No-Code
  • OSHA Compliance
  • Offline Access
  • Onboarding
  • Optical Character Recognition
  • Password Management
  • Performance Management
  • Performance Metrics
  • Phone Number Extraction
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Policy Training
  • Pre-Configured Bot
  • Predictive Analytics
  • Predictive Modeling
  • Pricing Extraction
  • Private Dashboards
  • Process Builder
  • Process Change Tracking
  • Process Management
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Profitability Analysis
  • Project Management
  • Project Workflow
  • Projections
  • Prospecting Tools
  • Public Dashboards
  • Question Library
  • Queue Management
  • Quotes/Estimates
  • Real-Time Chat
  • Relationship Mapping
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Rewards Management
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • SCORM Compliance
  • SEO Management
  • Sarbanes-Oxley Compliance
  • Scorecards
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self Service Tools
  • Semantic Search
  • Sentiment Analysis
  • Single Page View
  • Single Sign On
  • Statistical Analysis
  • Storage Management
  • Strategic Planning
  • Summarization
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Management
  • Taxonomy Classification
  • Templates
  • Text Analysis
  • Text Editing
  • Text Mining
  • Third Party Integrations
  • Ticket Management
  • Topic Clustering
  • Unattended Automation
  • Usage Tracking/Analytics
  • User Onboarding
  • User Research Analysis
  • Version Control
  • Video Conferencing
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Visual Discovery
  • Visual Workflow Management
  • Visualization
  • Web Data Extraction
  • Website Management
  • Widgets
  • Wiki
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • eDiscovery
  • Authorize.Net
  • Box
  • Brainshark
  • Brightcove
  • Bullhorn ATS & CRM
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Maps
  • HubSpot Marketing Hub
  • Instagram
  • Jira
  • LinkedIn for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft SharePoint
  • Microsoft Word
  • Okta
  • OneDrive
  • Oracle Service
  • PayPal
  • QuickFill
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Symantec Endpoint Protection
  • Tableau
  • Twilio
  • Twitter
  • UKG Pro
  • Worldpay
  • Yammer
  • Zendesk
  • Zenefits
  • Authorize.Net
  • Box
  • Brainshark
  • Brightcove
  • Bullhorn ATS & CRM
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Maps
  • HubSpot Marketing Hub
  • Instagram
  • Jira
  • LinkedIn for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft SharePoint
  • Microsoft Word
  • Okta
  • OneDrive
  • Oracle Service
  • PayPal
  • QuickFill
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Symantec Endpoint Protection
  • Tableau
  • Twilio
  • Twitter
  • UKG Pro
  • Worldpay
  • Yammer
  • Zendesk
  • Zenefits