Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
OBI Bots is a cloud-based artificial intelligence solution designed to help medium to large businesses create, train and implement automated conversational chatbots and virtual agents across various customer service channels, social media platforms, live chats, and messaging applications.
OBI Bots is a cloud-based artificial intelligence solution designed to help medium to large businesses create, train and implement automated...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

4,5 /5
(11)
Ease of Use
4,4/5
Features & Functionality
4,1/5
Customer Service
4,5/5
Value for Money
4,1/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 100

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Attended Automation
  • Automated Routing
  • Business Process Automation
  • Business Process Control
  • CMDB
  • Calendar Management
  • Cataloging/Categorization
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Content Management
  • Contextual Guidance
  • Custom Development
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Dashboard
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Decision Support Software
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Email Management
  • Engagement Analytics
  • Feedback Management
  • For Developers
  • For Healthcare
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Health Score
  • IT Asset Management
  • Incident Management
  • Integration into Third Party Applications
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Member Accounts
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • No-Code
  • Onboarding
  • Optical Character Recognition
  • Performance Metrics
  • Pre-Configured Bot
  • Predictive Analytics
  • Process Builder
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Workflow
  • Projections
  • Queue Management
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Social Promotion
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text Analysis
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Unattended Automation
  • Usage Tracking/Analytics
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Visual Workflow Management
  • Website Integration
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

Total features 47

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Attended Automation
  • Automated Routing
  • Business Process Automation
  • Business Process Control
  • CMDB
  • Calendar Management
  • Cataloging/Categorization
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Content Management
  • Contextual Guidance
  • Custom Development
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Dashboard
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Decision Support Software
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Email Management
  • Engagement Analytics
  • Feedback Management
  • For Developers
  • For Healthcare
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Health Score
  • IT Asset Management
  • Incident Management
  • Integration into Third Party Applications
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Member Accounts
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • No-Code
  • Onboarding
  • Optical Character Recognition
  • Performance Metrics
  • Pre-Configured Bot
  • Predictive Analytics
  • Process Builder
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Workflow
  • Projections
  • Queue Management
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Social Promotion
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text Analysis
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Unattended Automation
  • Usage Tracking/Analytics
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Visual Workflow Management
  • Website Integration
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • AvayaLive Connect
  • Box
  • Bullhorn ATS & CRM
  • Facebook
  • Freshworks CRM
  • GENESYS
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Maps
  • HubSpot Marketing Hub
  • Instagram
  • Jira
  • Microsoft Outlook
  • OneDrive
  • ServiceNow
  • TOPdesk
  • Twitter
  • UKG Pro
  • WhatsApp
  • Zendesk
  • Zenefits
  • AvayaLive Connect
  • Box
  • Bullhorn ATS & CRM
  • Facebook
  • Freshworks CRM
  • GENESYS
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Maps
  • HubSpot Marketing Hub
  • Instagram
  • Jira
  • Microsoft Outlook
  • OneDrive
  • ServiceNow
  • TOPdesk
  • Twitter
  • UKG Pro
  • WhatsApp
  • Zendesk
  • Zenefits