Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks
Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Free
  • Subscription

Starting from

US$9,80/month

  • Free
  • Subscription

Overall rating

4,5 /5
(11)
Ease of Use
4,4/5
Features & Functionality
4,1/5
Customer Service
4,5/5
Value for Money
4,1/5

Overall rating

4,2 /5
(1 654)
Ease of Use
4/5
Features & Functionality
4,2/5
Customer Service
4,3/5
Value for Money
4/5

Total features 100

  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Planning
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Asset Categorization
  • Asset Library
  • Asset Management
  • Asset Sharing
  • Assignment Management
  • Attended Automation
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Backlog Management
  • Bar Chart
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • Bug Tracking
  • Business Plan Templates
  • Business Process Automation
  • Business Process Control
  • CMDB
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Planning
  • Cataloging/Categorization
  • Change Management
  • Change Tracking
  • Channel Management
  • Charting
  • Chatbot
  • Client Portal
  • Code-free Development
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Deadline Management
  • Decision Support Software
  • Dependency Tracking
  • Deployment Management
  • Diagramming
  • Digital Asset Management
  • Discussions / Forums
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Duplicate Detection
  • Editorial Calendar
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Database
  • Employee Directory
  • Employee Handbook
  • Employee Onboarding
  • Employee Scheduling
  • Engagement Analytics
  • Enterprise Asset Management
  • Enterprise Risk Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Management
  • File Management
  • File Sharing
  • Financial Risk Reporting
  • Financial Templates
  • For Developers
  • For Healthcare
  • For MSPs
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Forum / Discussion Board
  • Full Text Search
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Group Scheduling
  • Health Score
  • Historical Reporting
  • IT Asset Management
  • IT Reporting
  • IT Risk Management
  • Idea Management
  • Image Editing
  • Import Tasks
  • In-Game Analytics
  • Incident Management
  • Income & Balance Sheet
  • Individual Development Plans
  • Integrated Business Operations
  • Integrated Development Environment
  • Integration into Third Party Applications
  • Integrations Management
  • Intent Recognition
  • Interaction Tracking
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Job Description Management
  • Job Management
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Meeting Management
  • Member Accounts
  • Messaging
  • Milestone Tracking
  • Minutes Management
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Country
  • Multi-Department/Project
  • Multi-board
  • Multiple Projects
  • Natural Language Processing
  • Negative Feedback Management
  • No-Code
  • Notes Management
  • Office Suite
  • Onboarding
  • Online Booking
  • Online Time Clock
  • Online Time Tracking Software
  • Operational Risk Management
  • Optical Character Recognition
  • Orientation Workflow Management
  • Ownership Tracking
  • Parent Task
  • Patch Management
  • Payment Collection in the Field
  • Percent-Complete Tracking
  • Performance Metrics
  • Performance: Time Period
  • Permit Management
  • Planned vs Actual Tracking
  • Planning Tools
  • Portfolio Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Builder
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Roadmapping
  • Productivity Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Quality Control
  • Queue Management
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Issues
  • Recurring Tasks
  • Release Planning
  • Remediation Management
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Rescheduling
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retrospectives Management
  • Risk Management
  • Risk Reporting
  • Roadmapping
  • Role-Based Permissions
  • Room Block Management
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Spreadsheet View
  • Sprint Planning
  • Staff Calendar
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Supplier Management
  • Support Ticket Management
  • Supports Agile
  • Supports Scrum
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Templates
  • Test Case Tracking
  • Test Run Tracking
  • Testing/QA Management
  • Text Analysis
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Ticketing
  • Time & Expense Tracking
  • Time Tracking
  • Time Zone Tracking
  • Timeline Management
  • Timer
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Transformation Roadmapping
  • Unattended Access
  • Unattended Automation
  • Usage Tracking/Analytics
  • User Management
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Workflow Management
  • Visualization
  • Widgets
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Total features 287

  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Planning
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Asset Categorization
  • Asset Library
  • Asset Management
  • Asset Sharing
  • Assignment Management
  • Attended Automation
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Backlog Management
  • Bar Chart
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • Bug Tracking
  • Business Plan Templates
  • Business Process Automation
  • Business Process Control
  • CMDB
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Planning
  • Cataloging/Categorization
  • Change Management
  • Change Tracking
  • Channel Management
  • Charting
  • Chatbot
  • Client Portal
  • Code-free Development
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Deadline Management
  • Decision Support Software
  • Dependency Tracking
  • Deployment Management
  • Diagramming
  • Digital Asset Management
  • Discussions / Forums
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Duplicate Detection
  • Editorial Calendar
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Database
  • Employee Directory
  • Employee Handbook
  • Employee Onboarding
  • Employee Scheduling
  • Engagement Analytics
  • Enterprise Asset Management
  • Enterprise Risk Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Management
  • File Management
  • File Sharing
  • Financial Risk Reporting
  • Financial Templates
  • For Developers
  • For Healthcare
  • For MSPs
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Forum / Discussion Board
  • Full Text Search
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Group Scheduling
  • Health Score
  • Historical Reporting
  • IT Asset Management
  • IT Reporting
  • IT Risk Management
  • Idea Management
  • Image Editing
  • Import Tasks
  • In-Game Analytics
  • Incident Management
  • Income & Balance Sheet
  • Individual Development Plans
  • Integrated Business Operations
  • Integrated Development Environment
  • Integration into Third Party Applications
  • Integrations Management
  • Intent Recognition
  • Interaction Tracking
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Job Description Management
  • Job Management
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Meeting Management
  • Member Accounts
  • Messaging
  • Milestone Tracking
  • Minutes Management
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Country
  • Multi-Department/Project
  • Multi-board
  • Multiple Projects
  • Natural Language Processing
  • Negative Feedback Management
  • No-Code
  • Notes Management
  • Office Suite
  • Onboarding
  • Online Booking
  • Online Time Clock
  • Online Time Tracking Software
  • Operational Risk Management
  • Optical Character Recognition
  • Orientation Workflow Management
  • Ownership Tracking
  • Parent Task
  • Patch Management
  • Payment Collection in the Field
  • Percent-Complete Tracking
  • Performance Metrics
  • Performance: Time Period
  • Permit Management
  • Planned vs Actual Tracking
  • Planning Tools
  • Portfolio Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Builder
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Roadmapping
  • Productivity Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Quality Control
  • Queue Management
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Issues
  • Recurring Tasks
  • Release Planning
  • Remediation Management
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Rescheduling
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retrospectives Management
  • Risk Management
  • Risk Reporting
  • Roadmapping
  • Role-Based Permissions
  • Room Block Management
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Spreadsheet View
  • Sprint Planning
  • Staff Calendar
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Supplier Management
  • Support Ticket Management
  • Supports Agile
  • Supports Scrum
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Templates
  • Test Case Tracking
  • Test Run Tracking
  • Testing/QA Management
  • Text Analysis
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Ticketing
  • Time & Expense Tracking
  • Time Tracking
  • Time Zone Tracking
  • Timeline Management
  • Timer
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Transformation Roadmapping
  • Unattended Access
  • Unattended Automation
  • Usage Tracking/Analytics
  • User Management
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Workflow Management
  • Visualization
  • Widgets
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Adobe Campaign
  • Ambassador
  • Basecamp
  • BigCommerce
  • Bitbucket
  • Bitium
  • Box
  • Bullhorn ATS & CRM
  • Business Hangouts
  • Calendly
  • Campaign Monitor
  • Constant Contact
  • DocuSign
  • Dropbox Business
  • Evernote Business
  • FogBugz
  • Formstack Forms
  • Freshworks CRM
  • FullContact
  • GitHub
  • Gmail
  • GoToMeeting
  • GoToTraining
  • GoToWebinar
  • Google Calendar
  • Google Drive
  • Google Maps
  • Google Workspace
  • Harvest
  • HipChat
  • HubSpot CRM
  • HubSpot Marketing Hub
  • IBM Connections
  • Jira
  • Jive
  • JotForm
  • Kissmetrics
  • LinkedIn for Business
  • LiveChat
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft OneNote
  • Microsoft Outlook
  • Microsoft Project
  • Microsoft Teams
  • Nimble
  • Okta
  • OmniFocus
  • OneDrive
  • OneLogin
  • PingFederate
  • Pipedrive
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Resource Guru
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SolarWinds Service Desk
  • SugarCRM
  • SugarSync
  • SumoMe
  • SurveyMonkey
  • Toggl Track
  • UKG Pro
  • Unbounce
  • UserVoice
  • WordPress
  • Wufoo
  • Xero
  • Yammer
  • Zapier
  • Zendesk
  • Zenefits
  • Zoho Books
  • Zoho CRM
  • Zoho Forms
  • Zoho Invoice
  • amoCRM
  • Adobe Campaign
  • Ambassador
  • Basecamp
  • BigCommerce
  • Bitbucket
  • Bitium
  • Box
  • Bullhorn ATS & CRM
  • Business Hangouts
  • Calendly
  • Campaign Monitor
  • Constant Contact
  • DocuSign
  • Dropbox Business
  • Evernote Business
  • FogBugz
  • Formstack Forms
  • Freshworks CRM
  • FullContact
  • GitHub
  • Gmail
  • GoToMeeting
  • GoToTraining
  • GoToWebinar
  • Google Calendar
  • Google Drive
  • Google Maps
  • Google Workspace
  • Harvest
  • HipChat
  • HubSpot CRM
  • HubSpot Marketing Hub
  • IBM Connections
  • Jira
  • Jive
  • JotForm
  • Kissmetrics
  • LinkedIn for Business
  • LiveChat
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft OneNote
  • Microsoft Outlook
  • Microsoft Project
  • Microsoft Teams
  • Nimble
  • Okta
  • OmniFocus
  • OneDrive
  • OneLogin
  • PingFederate
  • Pipedrive
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Resource Guru
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SolarWinds Service Desk
  • SugarCRM
  • SugarSync
  • SumoMe
  • SurveyMonkey
  • Toggl Track
  • UKG Pro
  • Unbounce
  • UserVoice
  • WordPress
  • Wufoo
  • Xero
  • Yammer
  • Zapier
  • Zendesk
  • Zenefits
  • Zoho Books
  • Zoho CRM
  • Zoho Forms
  • Zoho Invoice
  • amoCRM