Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Inbenta's Customer Interaction Management Platform uses a patented Symbolic AI technology to automate customers inquiries in self-service and help support agents to be effortlessly more productive.
Inbenta's Customer Interaction Management Platform uses a patented Symbolic AI technology to automate customers inquiries in self-service and help...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

Starting from

Overall rating

4,5 /5
(8)
Ease of Use
4,6/5
Features & Functionality
4,1/5
Customer Service
4,9/5
Value for Money
4,6/5

Overall rating

4,5 /5
(4)
Ease of Use
4,3/5
Features & Functionality
4,8/5
Customer Service
4,5/5
Value for Money
4,7/5

Total features 109

  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Avatars
  • CRM
  • Call Center Management
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Cataloging/Categorization
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Content Management
  • Contextual Guidance
  • Customer Database
  • Customer Profiles
  • Customizable Branding
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Decision Support Software
  • Discussions / Forums
  • Email Automation
  • Email Distribution
  • Email Management
  • Feedback Management
  • File Sharing
  • For Developers
  • For Healthcare
  • For Sales Teams/Organizations
  • For eCommerce
  • Full Text Search
  • Geotargeting
  • Help Desk Management
  • Human Handover
  • Inbox Management
  • Intent Recognition
  • Interactive Content
  • Issue Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Machine Learning
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Newsletter Management
  • Office Directory
  • Offline Form
  • On-Demand Communications
  • One-to-One Messaging
  • Online Forms
  • Order Management
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pre-Configured Bot
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Product Catalog
  • Product Recommendations
  • Promotions Management
  • Queue Management
  • Real Time Analytics
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting/Analytics
  • Request Assignment
  • Returns Management
  • SEO Management
  • SMS Messaging
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Speech Recognition
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Editing
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Chat
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management

Total features 39

  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Avatars
  • CRM
  • Call Center Management
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Cataloging/Categorization
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Content Management
  • Contextual Guidance
  • Customer Database
  • Customer Profiles
  • Customizable Branding
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Decision Support Software
  • Discussions / Forums
  • Email Automation
  • Email Distribution
  • Email Management
  • Feedback Management
  • File Sharing
  • For Developers
  • For Healthcare
  • For Sales Teams/Organizations
  • For eCommerce
  • Full Text Search
  • Geotargeting
  • Help Desk Management
  • Human Handover
  • Inbox Management
  • Intent Recognition
  • Interactive Content
  • Issue Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Machine Learning
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Newsletter Management
  • Office Directory
  • Offline Form
  • On-Demand Communications
  • One-to-One Messaging
  • Online Forms
  • Order Management
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pre-Configured Bot
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Product Catalog
  • Product Recommendations
  • Promotions Management
  • Queue Management
  • Real Time Analytics
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting/Analytics
  • Request Assignment
  • Returns Management
  • SEO Management
  • SMS Messaging
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Speech Recognition
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Editing
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Chat
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Agile CRM
  • Algolia
  • Bigcommerce
  • Desk.com
  • Elasticsearch
  • Facebook
  • Gmail
  • Google Analytics
  • Justuno
  • Klaviyo
  • Lightspeed Retail
  • LoyaltyLion
  • Magento Commerce
  • Mailchimp
  • NICE inContact
  • NetSuite
  • Nosto
  • OpenCart
  • PrestaShop
  • Privy
  • SABRE
  • SAP Business One
  • Salesforce Commerce Cloud
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ShipStation
  • Shopify
  • Shopify Plus
  • Smile.io
  • Stripe
  • Twilio Voice
  • Twitter
  • WooCommerce
  • Zendesk
  • Agile CRM
  • Algolia
  • Bigcommerce
  • Desk.com
  • Elasticsearch
  • Facebook
  • Gmail
  • Google Analytics
  • Justuno
  • Klaviyo
  • Lightspeed Retail
  • LoyaltyLion
  • Magento Commerce
  • Mailchimp
  • NICE inContact
  • NetSuite
  • Nosto
  • OpenCart
  • PrestaShop
  • Privy
  • SABRE
  • SAP Business One
  • Salesforce Commerce Cloud
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ShipStation
  • Shopify
  • Shopify Plus
  • Smile.io
  • Stripe
  • Twilio Voice
  • Twitter
  • WooCommerce
  • Zendesk