Jebbit vs eContact
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Overview
Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity.
Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
eContact is an integrated operations & customer outreach platform that optimizes every contact and delivers actionable insights.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$1,500.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.6/ 5Customer Service
4.8/ 5Value for Money
4.8/ 5Ease of Use
5/ 5Features
4.8/ 5Customer Service
5/ 5Value for Money
4.7/ 5Features
Total features 47
- 2-Way Messaging
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Automated Responses
- Automated Scheduling
- Autoresponders
- Batch Processing
- CAN-SPAM Compliance
- CES Survey Structure
- CSAT Survey Structure
- Call Recording
- Call Transfer
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Tracking
- Channel Management
- Chat/Messaging
- Click Tracking
- Collaboration Tools
- Communication Management
- Complaint Monitoring
- Content Analytics
- Content Management
- Customer Journey Mapping
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Marketing Software
- Event Triggered Actions
- Experience Management
- Feedback Management
- IVR
- Image Library
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Link Shortening
- Live Chat
- MMS
- Mass Texting
- Message Personalization
- Mobile Alerts
- Mobile Keywords
- Mobile Optimization
- Mobile Survey
- Monitoring
- Multi-Campaign
- Multi-Channel Attribution
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Marketing
- Multi-Language
- NPS Survey Structure
- Negative Feedback Management
- Performance Metrics
- Polls/Voting
- Process/Workflow Automation
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- Role-Based Permissions
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduled Messaging
- Search/Filter
- Sentiment Analysis
- Shortcodes
- Site Intercept Survey
- Skip Logic
- Source Tracking
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Templates
- Text Analysis
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Unified Communications
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Website Analytics
- Workflow Management
Total features 121
- 2-Way Messaging
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Automated Responses
- Automated Scheduling
- Autoresponders
- Batch Processing
- CAN-SPAM Compliance
- CES Survey Structure
- CSAT Survey Structure
- Call Recording
- Call Transfer
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Tracking
- Channel Management
- Chat/Messaging
- Click Tracking
- Collaboration Tools
- Communication Management
- Complaint Monitoring
- Content Analytics
- Content Management
- Customer Journey Mapping
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Marketing Software
- Event Triggered Actions
- Experience Management
- Feedback Management
- IVR
- Image Library
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Link Shortening
- Live Chat
- MMS
- Mass Texting
- Message Personalization
- Mobile Alerts
- Mobile Keywords
- Mobile Optimization
- Mobile Survey
- Monitoring
- Multi-Campaign
- Multi-Channel Attribution
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Marketing
- Multi-Language
- NPS Survey Structure
- Negative Feedback Management
- Performance Metrics
- Polls/Voting
- Process/Workflow Automation
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- Role-Based Permissions
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduled Messaging
- Search/Filter
- Sentiment Analysis
- Shortcodes
- Site Intercept Survey
- Skip Logic
- Source Tracking
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Templates
- Text Analysis
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Unified Communications
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Website Analytics
- Workflow Management
Integrations
- ARRIS
- Adobe Experience Manager
- Aiven for Apache Kafka
- Amdocs MarketOne
- Apache Kafka
- CSG Forte
- CSG Singleview
- Datadog
- Glympse
- HubSpot Marketing Hub
- Instaclustr Apache Kafka
- JMS
- Mailchimp
- Marigold Engage by Sailthru
- Marketo Engage
- Neustar UltraDNS
- OpsGenie
- Oracle BidContender
- Oracle CPQ
- Oracle Responsys
- OracleMZBA Premium URL Shortener
- Prometheus
- Prometheus Platform
- Salesforce Marketing Cloud
- Salesforce Work.com
- Slack
- ARRIS
- Adobe Experience Manager
- Aiven for Apache Kafka
- Amdocs MarketOne
- Apache Kafka
- CSG Forte
- CSG Singleview
- Datadog
- Glympse
- HubSpot Marketing Hub
- Instaclustr Apache Kafka
- JMS
- Mailchimp
- Marigold Engage by Sailthru
- Marketo Engage
- Neustar UltraDNS
- OpsGenie
- Oracle BidContender
- Oracle CPQ
- Oracle Responsys
- OracleMZBA Premium URL Shortener
- Prometheus
- Prometheus Platform
- Salesforce Marketing Cloud
- Salesforce Work.com
- Slack