HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
An integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones
An integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets &...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

£25,00/month

  • Free
  • One Time License
  • Subscription

Starting from

US$795,00/year

  • Free
  • One Time License
  • Subscription

Overall rating

4,6 /5
(19)
Ease of Use
4,5/5
Features & Functionality
4,7/5
Customer Service
4,8/5
Value for Money
4,6/5

Overall rating

4,4 /5
(95)
Ease of Use
4,2/5
Features & Functionality
4,4/5
Customer Service
3,9/5
Value for Money
4,3/5

Total features 57

  • API
  • Access Control
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Applications Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Auditing
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Behavior Tracking
  • Built-In Database
  • Calendar Management
  • Capacity Management
  • Change Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Database
  • Content Management
  • Contract Management
  • Customer Activity Reporting
  • Customizable Reporting
  • Data Import/Export
  • Data Migration
  • Database Conversion
  • Desktop Notifications
  • Distribution Management
  • Drag & Drop Interface
  • Enrollment Management
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Tracking
  • Filtered Views
  • Geolocation
  • Geotargeting
  • HIPAA Compliance
  • HTML5 Technology
  • Help Desk Integration
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Integration
  • Multiple User Accounts
  • Password Management
  • Patch Management
  • Problem Management
  • Project Management
  • RSS Feeds
  • Real Time Data
  • Reminders
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • Request Routing
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reporting
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Third Party Integration
  • Two-Factor Authentication
  • Usage Tracking
  • User Management
  • Workflow Management

Total features 65

  • API
  • Access Control
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Applications Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Management
  • Auditing
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Behavior Tracking
  • Built-In Database
  • Calendar Management
  • Capacity Management
  • Change Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Database
  • Content Management
  • Contract Management
  • Customer Activity Reporting
  • Customizable Reporting
  • Data Import/Export
  • Data Migration
  • Database Conversion
  • Desktop Notifications
  • Distribution Management
  • Drag & Drop Interface
  • Enrollment Management
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Tracking
  • Filtered Views
  • Geolocation
  • Geotargeting
  • HIPAA Compliance
  • HTML5 Technology
  • Help Desk Integration
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Integration
  • Multiple User Accounts
  • Password Management
  • Patch Management
  • Problem Management
  • Project Management
  • RSS Feeds
  • Real Time Data
  • Reminders
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • Request Routing
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reporting
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Third Party Integration
  • Two-Factor Authentication
  • Usage Tracking
  • User Management
  • Workflow Management
  • Axonius
  • Cisco Webex
  • Jira
  • KashFlow
  • ManageEngine ServiceDesk Plus
  • Microsoft Azure
  • Mobile Device Manager Plus
  • Okta
  • QuickBooks Online
  • Sage Business Cloud Accounting
  • Axonius
  • Cisco Webex
  • Jira
  • KashFlow
  • ManageEngine ServiceDesk Plus
  • Microsoft Azure
  • Mobile Device Manager Plus
  • Okta
  • QuickBooks Online
  • Sage Business Cloud Accounting