---
description: Compare HaloITSM vs Cyware for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare HaloITSM vs Cyware | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/1141/cmdb/software) > [HaloITSM \<span\>vs\</span\> Cyware](https://www.getapp.za.com/compare/130803/2051234/haloitsm/vs/cyware-matrix)

# Compare HaloITSM vs Cyware

Canonical: https://www.getapp.za.com/compare/130803/2051234/haloitsm/vs/cyware-matrix

> Detailed comparison between HaloITSM and Cyware. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HaloITSM | Cyware |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 44 | 0 |
| **Starting Price** | £45,00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HaloITSM

- API
- Activity Dashboard
- Alerts/Notifications
- Asset Tracking
- Collaboration Tools
- Customizable Reports
- Incident Management
- Monitoring
- Performance Metrics
- Prioritization
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting/Analytics
- Risk Alerts
- Risk Analysis
- Service History
- Support Ticket Management
- Third-Party Integrations
- Workflow Management

### Cyware

- API
- Activity Dashboard
- Alerts/Notifications
- Collaboration Tools
- Incident Management
- Monitoring
- Performance Metrics
- Prioritization
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting/Analytics
- Risk Alerts
- Third-Party Integrations
- Workflow Management

## Links

- [View HaloITSM Profile](https://www.getapp.za.com/software/130803/haloitsm)
- [View Cyware Profile](https://www.getapp.za.com/software/2051234/cyware-matrix)
- [View Original Comparison](https://www.getapp.za.com/compare/130803/2051234/haloitsm/vs/cyware-matrix)

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