HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Monitor your IT infrastructure, spot problems before they occur, know immediately when problems arise, share availability data with stakeholders, detect security breaches, plan & budget for IT upgrades, reduce downtime & business losses
Monitor your IT infrastructure, spot problems before they occur, know immediately when problems arise, share availability data with stakeholders,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

£25,00/month

  • Free
  • One Time License
  • Open Source
  • Subscription

Starting from

US$1 995,00

  • Free
  • One Time License
  • Open Source
  • Subscription

Overall rating

4,6 /5
(19)
Ease of Use
4,5/5
Features & Functionality
4,7/5
Customer Service
4,8/5
Value for Money
4,6/5

Overall rating

4,6 /5
(31)
Ease of Use
4,4/5
Features & Functionality
4,4/5
Customer Service
4,1/5
Value for Money
4,3/5

Total features 57

  • API
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Capacity Management
  • Change Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Database
  • Contract Management
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Drag & Drop Interface
  • Email Alerts
  • Escalation Management
  • Event Calendar
  • Incident Management
  • Issue Management
  • Knowledge Base Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multiple Data Sources
  • Multiple User Accounts
  • Password Management
  • Performance Reports
  • Permission Management
  • Problem Management
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Request Routing
  • SSL Security
  • Sales Reporting
  • Search Functionality
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Third Party Integration
  • Trend Analysis
  • User Management
  • Workflow Management

Total features 36

  • API
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Capacity Management
  • Change Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Database
  • Contract Management
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Drag & Drop Interface
  • Email Alerts
  • Escalation Management
  • Event Calendar
  • Incident Management
  • Issue Management
  • Knowledge Base Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multiple Data Sources
  • Multiple User Accounts
  • Password Management
  • Performance Reports
  • Permission Management
  • Problem Management
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Request Routing
  • SSL Security
  • Sales Reporting
  • Search Functionality
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Third Party Integration
  • Trend Analysis
  • User Management
  • Workflow Management
  • BigPanda
  • Cherwell Service Management
  • Cisco Webex
  • Datadog
  • Jira
  • KashFlow
  • Microsoft Azure
  • Okta
  • Opsgenie
  • PagerDuty
  • BigPanda
  • Cherwell Service Management
  • Cisco Webex
  • Datadog
  • Jira
  • KashFlow
  • Microsoft Azure
  • Okta
  • Opsgenie
  • PagerDuty