CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection.
CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
OTO is a speech analytics API and AI-powered voice intelligence technology, which analyzes customer sentiment through tone of voice. The platform can be used by call centers, healthcare providers, home technology providers, and robotics developers to understand and leverage voice data.
OTO is a speech analytics API and AI-powered voice intelligence technology, which analyzes customer sentiment through tone of voice. The platform can...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support

Starting from

US$999,00/month

  • Subscription

Starting from

US$100,00/month

  • Subscription

Overall rating

4,7 /5
(11)
Ease of Use
4,4/5
Features & Functionality
4,5/5
Customer Service
5/5
Value for Money
4,9/5

Overall rating

5 /5
(1)
Ease of Use
5/5
Features & Functionality
5/5
Customer Service
0/5
Value for Money
0/5

Total features 52

  • API
  • Ad hoc Reporting
  • Annotations
  • Anonymous Feedback
  • Application Development
  • Assessment Management
  • Audio Capture
  • Audio File Management
  • Automatic Call Distribution
  • Automatic Transcription
  • Big Data Analytics
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Screening
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Change Management
  • Communication Management
  • Concatenated Speech
  • Content Creation
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reports
  • Dashboard
  • Data Connectors
  • Data Discovery
  • Data Management
  • Data Security
  • Data Visualization
  • Employee Activity Monitoring
  • Feedback Management
  • For Sales Teams/Organizations
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Image Analysis
  • Key Performance Indicators
  • Language Detection
  • ML Algorithm Library
  • Monitoring
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Neural Network Modeling
  • Patient Engagement Software
  • Patient Records Management
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Productivity Analysis
  • Publishing / Sharing
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self-Learning
  • Self-Service Search
  • Self-service Analytics
  • Sentiment Analysis
  • Skills Assessment
  • Speech-to-Text Analysis
  • Surveys & Feedback
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Trend / Problem Indicators
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Visual Analytics
  • Voice Recognition

Total features 53

  • API
  • Ad hoc Reporting
  • Annotations
  • Anonymous Feedback
  • Application Development
  • Assessment Management
  • Audio Capture
  • Audio File Management
  • Automatic Call Distribution
  • Automatic Transcription
  • Big Data Analytics
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Screening
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Change Management
  • Communication Management
  • Concatenated Speech
  • Content Creation
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reports
  • Dashboard
  • Data Connectors
  • Data Discovery
  • Data Management
  • Data Security
  • Data Visualization
  • Employee Activity Monitoring
  • Feedback Management
  • For Sales Teams/Organizations
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Image Analysis
  • Key Performance Indicators
  • Language Detection
  • ML Algorithm Library
  • Monitoring
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Neural Network Modeling
  • Patient Engagement Software
  • Patient Records Management
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Productivity Analysis
  • Publishing / Sharing
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self-Learning
  • Self-Service Search
  • Self-service Analytics
  • Sentiment Analysis
  • Skills Assessment
  • Speech-to-Text Analysis
  • Surveys & Feedback
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Trend / Problem Indicators
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Visual Analytics
  • Voice Recognition