---
description: Compare ZIWO vs Acefone for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ZIWO vs Acefone | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/3707/call-center-workforce-management/software) > [ZIWO \<span\>vs\</span\> Acefone](https://www.getapp.za.com/compare/131291/2039647/ziwo/vs/acefone)

# Compare ZIWO vs Acefone

Canonical: https://www.getapp.za.com/compare/131291/2039647/ziwo/vs/acefone

> Detailed comparison between ZIWO and Acefone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ZIWO | Acefone |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 109 | 135 |
| **Starting Price** | US$40,00 | US$19,99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### ZIWO

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Video Conferencing
- Virtual Extensions

### Acefone

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Video Conferencing
- Virtual Extensions

## Links

- [View ZIWO Profile](https://www.getapp.za.com/software/131291/ziwo)
- [View Acefone Profile](https://www.getapp.za.com/software/2039647/acefone)
- [View Original Comparison](https://www.getapp.za.com/compare/131291/2039647/ziwo/vs/acefone)

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