Germain UX vs Glassbox
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Overview
germain APM is a cloud-based and on-premise solution designed to help businesses in industries including finance, healthcare, media, retail, telecommunication and others perform root cause analysis to monitor the performance of applications and servers.
germain APM is a cloud-based and on-premise solution designed to help businesses in industries including finance, healthcare, media, retail,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$460.00/one-time
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.8/ 5Customer Service
4.8/ 5Value for Money
4.8/ 5Ease of Use
4.9/ 5Features
4.9/ 5Customer Service
4.9/ 5Value for Money
4.9/ 5Features
Total features 145
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Anomaly Detection
- Application Management
- Application-Level Analysis
- Audit Management
- Audit Trail
- Automated Discovery
- Availability Testing
- Bandwidth Monitoring
- Baseline Manager
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Bottleneck Identification
- Campaign Analytics
- Campaign Management
- Capacity Management
- Capacity Planning
- Charting
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Configurable Alerts
- Configuration Management
- Container Monitoring
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Monitoring Software
- Dependency Tracking
- Diagnostic Tools
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Alerts
- Email Management
- Embeddable Maps
- Engagement Tracking
- Event Logs
- FTP Monitoring
- Feedback Management
- Financial Reporting
- Floor Plans & Maps
- For Science
- For Websites
- Forecasting
- Funnel Analysis
- Geographic Maps
- Goal Setting/Tracking
- Heatmaps
- Hierarchical Mapping
- Historical Trend Analysis
- Hover Maps
- IP Address Monitoring
- Image Overlay
- Incident Management
- Issue Management
- Issue Tracking
- Key Performance Indicators
- Keyword Tracking
- Mail Server Monitoring
- Maintenance Scheduling
- Marketing Reports
- Metadata Management
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Data Collection
- Multi-Location Monitoring
- Multiple Data Sources
- Multiple Site Management
- Multiple User Accounts
- Multitenancy
- Network Analysis
- Network Resource Management
- OLAP
- Pageview Tracking
- Performance Management
- Performance Metrics
- Performance Monitoring
- Predictive Analytics
- Prioritization
- Profitability Analysis
- Publishing/Sharing
- Query Analysis
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Referral Tracking
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Resource Optimization
- Risk Alerts
- Role-Based Permissions
- Root Cause Analysis
- SSL Monitoring
- SSL Security
- Sales Reports
- Sales Trend Analysis
- Scheduled Testing
- Scheduled/Automated Reports
- Scorecards
- Screen Activity Recording
- Scroll Maps
- Search/Filter
- Secure Data Storage
- Self Service Data Preparation
- Sentiment Analysis
- Server Monitoring
- Service Level Agreement (SLA) Management
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Site Search Tracking
- Social Media Integration
- Status Tracking
- Summary Reports
- Surveys & Feedback
- Templates
- Territorial Mapping
- Third-Party Integrations
- Threshold Alerts
- Time on Site Tracking
- Transaction Monitoring
- Trend Analysis
- Trend/Problem Indicators
- Troubleshooting
- Uptime Reporting
- User Interaction Tracking
- User Management
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Widgets
- Workflow Management
Total features 78
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Anomaly Detection
- Application Management
- Application-Level Analysis
- Audit Management
- Audit Trail
- Automated Discovery
- Availability Testing
- Bandwidth Monitoring
- Baseline Manager
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Bottleneck Identification
- Campaign Analytics
- Campaign Management
- Capacity Management
- Capacity Planning
- Charting
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Configurable Alerts
- Configuration Management
- Container Monitoring
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Monitoring Software
- Dependency Tracking
- Diagnostic Tools
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Alerts
- Email Management
- Embeddable Maps
- Engagement Tracking
- Event Logs
- FTP Monitoring
- Feedback Management
- Financial Reporting
- Floor Plans & Maps
- For Science
- For Websites
- Forecasting
- Funnel Analysis
- Geographic Maps
- Goal Setting/Tracking
- Heatmaps
- Hierarchical Mapping
- Historical Trend Analysis
- Hover Maps
- IP Address Monitoring
- Image Overlay
- Incident Management
- Issue Management
- Issue Tracking
- Key Performance Indicators
- Keyword Tracking
- Mail Server Monitoring
- Maintenance Scheduling
- Marketing Reports
- Metadata Management
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Data Collection
- Multi-Location Monitoring
- Multiple Data Sources
- Multiple Site Management
- Multiple User Accounts
- Multitenancy
- Network Analysis
- Network Resource Management
- OLAP
- Pageview Tracking
- Performance Management
- Performance Metrics
- Performance Monitoring
- Predictive Analytics
- Prioritization
- Profitability Analysis
- Publishing/Sharing
- Query Analysis
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Referral Tracking
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Resource Optimization
- Risk Alerts
- Role-Based Permissions
- Root Cause Analysis
- SSL Monitoring
- SSL Security
- Sales Reports
- Sales Trend Analysis
- Scheduled Testing
- Scheduled/Automated Reports
- Scorecards
- Screen Activity Recording
- Scroll Maps
- Search/Filter
- Secure Data Storage
- Self Service Data Preparation
- Sentiment Analysis
- Server Monitoring
- Service Level Agreement (SLA) Management
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Site Search Tracking
- Social Media Integration
- Status Tracking
- Summary Reports
- Surveys & Feedback
- Templates
- Territorial Mapping
- Third-Party Integrations
- Threshold Alerts
- Time on Site Tracking
- Transaction Monitoring
- Trend Analysis
- Trend/Problem Indicators
- Troubleshooting
- Uptime Reporting
- User Interaction Tracking
- User Management
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Widgets
- Workflow Management
Integrations
- Adobe Analytics
- Angular
- Google Analytics 360
- Microsoft Azure
- NetSuite
- Qualtrics LTI
- React2
- Salesforce Starter
- Salesforce.org Education Cloud
- ServiceNow
- Shopify
- Siebel CRM
- Vue.ai
- WordPress
- Adobe Analytics
- Angular
- Google Analytics 360
- Microsoft Azure
- NetSuite
- Qualtrics LTI
- React2
- Salesforce Starter
- Salesforce.org Education Cloud
- ServiceNow
- Shopify
- Siebel CRM
- Vue.ai
- WordPress