Uila

(15)
Learn More

Zendesk

(2436)
Learn More
Uila is a network monitoring solution that helps enterprises in healthcare, finance, and other industries optimize the performance of applications and minimize potential cyber threats. Using the real-time dashboard, IT teams can identify the root cause of service outages and performance degradation.
Uila is a network monitoring solution that helps enterprises in healthcare, finance, and other industries optimize the performance of applications...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
View more details
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
View more details
View 5 more product name
View 6 more product name

Starting from

N/A

  • Subscription

Starting from

US$5,00/month

  • Subscription

Overall rating

4,8 /5
(15)
Ease of Use
4,4/5
Features & Functionality
4,5/5
Customer Service
4,9/5
Value for Money
4,8/5
Read all reviews

Overall rating

4,3 /5
(2 436)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
4,2/5
Value for Money
4,1/5
Read all reviews

Total features 30

  • A/B Testing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Archiving & Retention
  • Assessment Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Call Recording
  • Call Routing
  • Caller ID
  • Capacity Management
  • Change Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Conditional Logic
  • Configurable Workflow
  • Contact History
  • Content Filter
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Desktop Virtualization
  • Disaster Recovery
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Escalation Management
  • Event Logs
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • History Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • Online Forums
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Performance Testing
  • Permission Management
  • Predictive Analytics
  • Prioritizing
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Resource Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timer
  • Two-Factor Authentication
  • Uptime Monitoring
  • Web Forms
  • Web Traffic Reporting
  • Widgets
  • Workflow Management

Total features 118

  • A/B Testing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Archiving & Retention
  • Assessment Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Call Recording
  • Call Routing
  • Caller ID
  • Capacity Management
  • Change Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Conditional Logic
  • Configurable Workflow
  • Contact History
  • Content Filter
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Desktop Virtualization
  • Disaster Recovery
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Escalation Management
  • Event Logs
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • History Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • Online Forums
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Performance Testing
  • Permission Management
  • Predictive Analytics
  • Prioritizing
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Resource Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timer
  • Two-Factor Authentication
  • Uptime Monitoring
  • Web Forms
  • Web Traffic Reporting
  • Widgets
  • Workflow Management
  • 123FormBuilder
  • Clarizen
  • ClickDesk
  • Get Satisfaction
  • InsightSquared
  • Planview PPM Pro
  • Podio
  • SolarWinds Service Desk
  • Vivocha
  • Yonyx
  • 123FormBuilder
  • Clarizen
  • ClickDesk
  • Get Satisfaction
  • InsightSquared
  • Planview PPM Pro
  • Podio
  • SolarWinds Service Desk
  • Vivocha
  • Yonyx

Compare similar apps