PHPKB helps organizations manage, modify, remove, or add documents, files, training materials, FAQs, how-to guides, and more in a centralized repository. Users can handle the entire document lifecycle, from authoring to collaboration, modification, and deactivation.
PHPKB helps organizations manage, modify, remove, or add documents, files, training materials, FAQs, how-to guides, and more in a centralized...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Shelf is a highly awarded, innovative Knowledge Automation platform for the remote workforce focused on helping companies automatically surface the most relevant content.
Shelf is a highly awarded, innovative Knowledge Automation platform for the remote workforce focused on helping companies automatically surface the...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$35,95/month

  • Subscription

Starting from

US$99,00/month

  • Subscription

Overall rating

4,7 /5
(7)
Ease of Use
4,9/5
Features & Functionality
5/5
Customer Service
5/5
Value for Money
5/5

Overall rating

4,9 /5
(64)
Ease of Use
4,9/5
Features & Functionality
4,7/5
Customer Service
5/5
Value for Money
4,8/5

Total features 42

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Administrative Reporting
  • Alerts/Notifications
  • Archiving & Retention
  • Asynchronous Learning
  • Audio File Management
  • Authentication
  • Backup and Recovery
  • Behavior Tracking
  • Blended Learning
  • CRM
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Content Library
  • Content Management
  • Customer Activity Tracking
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Data Capture and Transfer
  • Data Recovery
  • Data Storage Management
  • Decision Support Software
  • Discussions / Forums
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Engagement Analytics
  • Event Logs
  • Event Management
  • Event Ticketing
  • File Conversion
  • File Management
  • File Sharing
  • Filtering
  • Full Text Search
  • Fundraising Management
  • Image Library
  • Indexing
  • Jobs Board
  • Knowledge Base Management
  • Member Accounts
  • Member Database
  • Membership Management
  • Multi-Language
  • Multiple Format Support
  • Multiple User Accounts
  • Natural Language Search
  • Online Catalog
  • Optical Character Recognition
  • Partner Management
  • Performance Metrics
  • Product Catalog
  • Productivity Analysis
  • Progress Reports
  • Project Management
  • Question Library
  • Real Time Reporting
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resume Database
  • Rich Text Editor
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Self-Learning
  • Semantic Search
  • Single Sign On
  • Summary Reports
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Text Editing
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Defined Attributes
  • User Management
  • Version Control
  • Video Support
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Workflow Management

Total features 81

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Administrative Reporting
  • Alerts/Notifications
  • Archiving & Retention
  • Asynchronous Learning
  • Audio File Management
  • Authentication
  • Backup and Recovery
  • Behavior Tracking
  • Blended Learning
  • CRM
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Content Library
  • Content Management
  • Customer Activity Tracking
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Data Capture and Transfer
  • Data Recovery
  • Data Storage Management
  • Decision Support Software
  • Discussions / Forums
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Engagement Analytics
  • Event Logs
  • Event Management
  • Event Ticketing
  • File Conversion
  • File Management
  • File Sharing
  • Filtering
  • Full Text Search
  • Fundraising Management
  • Image Library
  • Indexing
  • Jobs Board
  • Knowledge Base Management
  • Member Accounts
  • Member Database
  • Membership Management
  • Multi-Language
  • Multiple Format Support
  • Multiple User Accounts
  • Natural Language Search
  • Online Catalog
  • Optical Character Recognition
  • Partner Management
  • Performance Metrics
  • Product Catalog
  • Productivity Analysis
  • Progress Reports
  • Project Management
  • Question Library
  • Real Time Reporting
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resume Database
  • Rich Text Editor
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Self-Learning
  • Semantic Search
  • Single Sign On
  • Summary Reports
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Text Editing
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Defined Attributes
  • User Management
  • Version Control
  • Video Support
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Workflow Management
  • Dropbox Business
  • Genesys Cloud
  • Google Drive
  • Kustomer
  • NICE inContact
  • Salesforce Platform
  • Slack
  • Dropbox Business
  • Genesys Cloud
  • Google Drive
  • Kustomer
  • NICE inContact
  • Salesforce Platform
  • Slack