Outpost helps businesses organize emails, collaborate on tasks, respond to customer queries, and track messages through a shared inbox. The internal notes functionality lets users view emails, add notes or comments, and securely share information with members.
Outpost helps businesses organize emails, collaborate on tasks, respond to customer queries, and track messages through a shared inbox. The internal...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
timetoreply is a cloud-based email management solution that allows customer service agents to enhance email response rates & productivity via time tracking and actionable analytics. Professionals can download, schedule & generate comparative/interactive reports, and export files in Excel format.
timetoreply is a cloud-based email management solution that allows customer service agents to enhance email response rates & productivity via time...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$12,50/month

  • Subscription

Starting from

US$15,00/month

  • Subscription

Overall rating

4,4 /5
(10)
Ease of Use
4,5/5
Features & Functionality
4,2/5
Customer Service
4,8/5
Value for Money
4,4/5

Overall rating

4,4 /5
(35)
Ease of Use
4,4/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,5/5

Total features 41

  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Responders
  • Benchmarking
  • Canned Responses
  • Channel Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Management
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Diagnostic Tools
  • Discussions / Forums
  • Drag & Drop
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Activity Monitoring
  • Employee Time Tracking
  • Event Triggered Actions
  • Filtering
  • Mailing List Management
  • Mobile Access
  • Notes Management
  • Performance Management
  • Performance Metrics
  • Productivity Analysis
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real-time Updates
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Rules-Based Workflow
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Management
  • Task Management
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Web Forms

Total features 41

  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Responders
  • Benchmarking
  • Canned Responses
  • Channel Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Management
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Diagnostic Tools
  • Discussions / Forums
  • Drag & Drop
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Activity Monitoring
  • Employee Time Tracking
  • Event Triggered Actions
  • Filtering
  • Mailing List Management
  • Mobile Access
  • Notes Management
  • Performance Management
  • Performance Metrics
  • Productivity Analysis
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real-time Updates
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Rules-Based Workflow
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Management
  • Task Management
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Web Forms
  • Gmail
  • Google Workspace
  • Microsoft 365
  • Microsoft Outlook
  • Gmail
  • Google Workspace
  • Microsoft 365
  • Microsoft Outlook