EV Reach vs UltraVNC
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Overview
EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.
EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Ultra VNC is a remote access management software, which helps businesses establish remote connections and control devices to handle helpdesk, IT support services, and other operations. With remote frame buffer (RFB) protocol, users view and manage applications, interface, user access, and settings.
Ultra VNC is a remote access management software, which helps businesses establish remote connections and control devices to handle helpdesk, IT...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
US$40.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.6/ 5Ease of Use
4.3/ 5Features
4.3/ 5Customer Service
3.7/ 5Value for Money
4.5/ 5Features
Total features 57
- Access Controls/Permissions
- Active Directory Integration
- Activity Tracking
- Alerts/Notifications
- Annotations
- Application Management
- Audit Trail
- Authentication
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Diagnostic Tools
- Diagnostics Tools
- Document Management
- Event Logs
- File Management
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multiple Monitor Access
- Multiple User Accounts
- Performance Metrics
- Print Management
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Recording Software
- Screen Sharing
- Secure Login
- Server Monitoring
- Session Recording
- Session Transfer
- Summary Reports
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Troubleshooting
- Unattended Access
- Uptime Reporting
- User Management
- Video Chat
- Workflow Management
Total features 14
- Access Controls/Permissions
- Active Directory Integration
- Activity Tracking
- Alerts/Notifications
- Annotations
- Application Management
- Audit Trail
- Authentication
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Diagnostic Tools
- Diagnostics Tools
- Document Management
- Event Logs
- File Management
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multiple Monitor Access
- Multiple User Accounts
- Performance Metrics
- Print Management
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Recording Software
- Screen Sharing
- Secure Login
- Server Monitoring
- Session Recording
- Session Transfer
- Summary Reports
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Troubleshooting
- Unattended Access
- Uptime Reporting
- User Management
- Video Chat
- Workflow Management
Integrations
- Cherwell Service Management
- ConnectWise PSA
- Freshdesk
- Freshservice
- JIRA Service Management
- Jira
- ManageEngine ServiceDesk Plus
- Service Manager
- ServiceNow
- SolarWinds Service Desk
- Zendesk Suite
Not provided by vendor
