SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Upchain is a cloud PDM and PLM solution for engineers, designers, and business stakeholders who need to collaborate across complex manufacturing processes, across the value chain.
Upchain is a cloud PDM and PLM solution for engineers, designers, and business stakeholders who need to collaborate across complex manufacturing...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Subscription

Starting from

US$19,95/month

  • Subscription

Overall rating

4,6 /5
(514)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,5/5

Overall rating

4 /5
(1)
Ease of Use
4/5
Features & Functionality
4/5
Customer Service
5/5
Value for Money
4/5

Total features 160

  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Application Integration
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auditing
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Benchmarking
  • Bill of Material Analysis
  • Bills of Material
  • CRM Integration
  • Categorization
  • Change Management
  • Change Order Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Design Management
  • Document Storage
  • Drag & Drop Interface
  • ERP Integration
  • Email Integration
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Triggered Actions
  • Geographic Maps
  • HIPAA Compliance
  • Help Desk Management
  • Incident Management
  • Instant Messaging
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Lifecycle Management
  • Metadata Management
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Online Catalog
  • Online Forums
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Problem Management
  • Production Control
  • Production Tracking
  • Progress Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • Scheduled Reporting
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Tracking
  • Third Party Integration
  • Version Control
  • Widgets
  • Workflow Management

Total features 128

  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Application Integration
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auditing
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Benchmarking
  • Bill of Material Analysis
  • Bills of Material
  • CRM Integration
  • Categorization
  • Change Management
  • Change Order Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Design Management
  • Document Storage
  • Drag & Drop Interface
  • ERP Integration
  • Email Integration
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Triggered Actions
  • Geographic Maps
  • HIPAA Compliance
  • Help Desk Management
  • Incident Management
  • Instant Messaging
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Lifecycle Management
  • Metadata Management
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Online Catalog
  • Online Forums
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Problem Management
  • Production Control
  • Production Tracking
  • Progress Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • Scheduled Reporting
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Tracking
  • Third Party Integration
  • Version Control
  • Widgets
  • Workflow Management
  • ActiveCampaign
  • AutoCAD
  • Cyfe
  • Help Desk Migration
  • Hornbill
  • Isora
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • ActiveCampaign
  • AutoCAD
  • Cyfe
  • Help Desk Migration
  • Hornbill
  • Isora
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook