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SolarWinds Service Desk vs FieldCircle

SolarWinds Service Desk

4.6 (575)
Learn More

FieldCircle

4.7 (43)
Learn More
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
FieldCircle is a maintenance management software suite that helps facilities and their contractors achieve the next level of efficiency, transparency, and operational effectiveness with our software products.
FieldCircle is a maintenance management software suite that helps facilities and their contractors achieve the next level of efficiency, transparency,...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
No images available

Starting from

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(575)

Ease of Use

4.6/ 5

Features

4.4/ 5

Customer Service

4.6/ 5

Value for Money

4.5/ 5
Read all reviews

Overall rating

4.7 /5
(43)

Ease of Use

4.7/ 5

Features

4.5/ 5

Customer Service

4.8/ 5

Value for Money

4.6/ 5
Read all reviews

Total features 94

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Autoresponders
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CMDB
  • CRM
  • Calendar Management
  • Call Center Management
  • Categorisation/Grouping
  • Change Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Device Auto Discovery
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Templates
  • Equipment Maintenance
  • Equipment Tracking
  • Facility Scheduling
  • File Storage
  • Forms Management
  • Full Text Search
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Scheduling
  • Job Management
  • Knowledge Base Management
  • Knowledge Management
  • License Inventory
  • License Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Online Forums
  • Online Time Clock
  • Parts Management
  • Performance Metrics
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Issues
  • Relationship Mapping
  • Release Management
  • Reminders
  • Remote Access/Control
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Resource Allocation
  • Risk Assessment
  • Risk Reporting
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Ticket Management
  • Vehicle Information
  • Vendor Management
  • Warranty Tracking
  • Widgets
  • Work Order Management
  • Workflow Management
  • Workforce Management

Total features 68

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Autoresponders
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CMDB
  • CRM
  • Calendar Management
  • Call Center Management
  • Categorisation/Grouping
  • Change Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Device Auto Discovery
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Templates
  • Equipment Maintenance
  • Equipment Tracking
  • Facility Scheduling
  • File Storage
  • Forms Management
  • Full Text Search
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Scheduling
  • Job Management
  • Knowledge Base Management
  • Knowledge Management
  • License Inventory
  • License Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Online Forums
  • Online Time Clock
  • Parts Management
  • Performance Metrics
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Issues
  • Relationship Mapping
  • Release Management
  • Reminders
  • Remote Access/Control
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Resource Allocation
  • Risk Assessment
  • Risk Reporting
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Ticket Management
  • Vehicle Information
  • Vendor Management
  • Warranty Tracking
  • Widgets
  • Work Order Management
  • Workflow Management
  • Workforce Management
  • Azure Active Directory
  • Calendar 365 for Dynamics
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Harvest
  • Jamf Connect
  • Jira
  • LogMeIn Central
  • LogMeIn Rescue
  • Microsoft Azure
  • Nmap
  • Okta
  • OneLogin
  • QuickBooks Online
  • Salesforce Sales Cloud
  • Slack
  • TeamViewer Remote
  • Zapier
  • Zendesk Suite
  • Azure Active Directory
  • Calendar 365 for Dynamics
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Harvest
  • Jamf Connect
  • Jira
  • LogMeIn Central
  • LogMeIn Rescue
  • Microsoft Azure
  • Nmap
  • Okta
  • OneLogin
  • QuickBooks Online
  • Salesforce Sales Cloud
  • Slack
  • TeamViewer Remote
  • Zapier
  • Zendesk Suite

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