CALLR is a cloud-based software that helps businesses establish two-way communication with customers via SMS and voice calls. The custom IVR tool lets organizations build phone menus to process customer requests and route calls to relevant customer service agents.
CALLR is a cloud-based software that helps businesses establish two-way communication with customers via SMS and voice calls. The custom IVR tool...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Diabolocom is a European leader in cloud-based software services for call centers and customer service. With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.
Diabolocom is a European leader in cloud-based software services for call centers and customer service. With fast deployment, compelling ease of...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

€99.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

€30.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(11)

Ease of Use

4.6/ 5

Features

4.6/ 5

Customer Service

4.4/ 5

Value for Money

4.6/ 5

Overall rating

5 /5
(7)

Ease of Use

4.9/ 5

Features

4.6/ 5

Customer Service

5/ 5

Value for Money

5/ 5

Total features 51

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scoring
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer History
  • Customer Segmentation
  • Customizable Forms
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Document Management
  • Email Management
  • Fax Management
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Machine Learning
  • Manual Dialer
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multiple Data Sources
  • Multiple Scripts
  • Natural Language Processing
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pre-recorded Messages
  • Predictive Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Speech Recognition
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Unified Communications
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

Total features 102

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scoring
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer History
  • Customer Segmentation
  • Customizable Forms
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Document Management
  • Email Management
  • Fax Management
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Machine Learning
  • Manual Dialer
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multiple Data Sources
  • Multiple Scripts
  • Natural Language Processing
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pre-recorded Messages
  • Predictive Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Speech Recognition
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Unified Communications
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • ChatGPT
  • Claude
  • Dynamics 365
  • Dynamics 365 Sales
  • Freshcaller
  • Freshdesk
  • Gemini
  • Google Analytics 360
  • HubSpot CMS Hub
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Microsoft Teams
  • Mixpanel
  • Oracle PeopleSoft
  • Salesforce Customer360
  • Salesforce Einstein
  • Salesforce Field Service
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • ServiceNow (Reseller)
  • Zapier
  • Zendesk Explore
  • Zendesk Sell
  • Zendesk Sunshine
  • ChatGPT
  • Claude
  • Dynamics 365
  • Dynamics 365 Sales
  • Freshcaller
  • Freshdesk
  • Gemini
  • Google Analytics 360
  • HubSpot CMS Hub
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Microsoft Teams
  • Mixpanel
  • Oracle PeopleSoft
  • Salesforce Customer360
  • Salesforce Einstein
  • Salesforce Field Service
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • ServiceNow (Reseller)
  • Zapier
  • Zendesk Explore
  • Zendesk Sell
  • Zendesk Sunshine