CALLR vs WeKall
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Overview
CALLR is a cloud-based software that helps businesses establish two-way communication with customers via SMS and voice calls. The custom IVR tool lets organizations build phone menus to process customer requests and route calls to relevant customer service agents.
CALLR is a cloud-based software that helps businesses establish two-way communication with customers via SMS and voice calls. The custom IVR tool...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
€99.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$17.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
4.4/ 5Value for Money
4.6/ 5Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.6/ 5Value for Money
4.5/ 5Features
Total features 51
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Audio/Video Conferencing
- Auto-Dialer
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Conversion Tracking
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Data Extraction
- Data Import/Export
- Data Storage Management
- Data Visualization
- Document Management
- Drag & Drop
- Electronic Faxes
- Email Management
- Event Triggered Actions
- File Sharing
- File Transfer
- For Sales Teams/Organizations
- Group Messaging
- IVR
- Inbound Call Center
- Interaction Tracking
- Keyword Tracking
- Knowledge Base Management
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Live Chat
- Machine Learning
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Multiple Data Sources
- Multiple Scripts
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Performance Metrics
- Phone Key Input
- Pre-recorded Messages
- Predictive Analytics
- Predictive Dialer
- Process/Workflow Automation
- Progressive Dialer
- Quality Management
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Spam Blocker
- Speech Recognition
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Virtual Assistant
- Virtual Personal Assistant (VPA)
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
Total features 141
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Audio/Video Conferencing
- Auto-Dialer
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Conversion Tracking
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Data Extraction
- Data Import/Export
- Data Storage Management
- Data Visualization
- Document Management
- Drag & Drop
- Electronic Faxes
- Email Management
- Event Triggered Actions
- File Sharing
- File Transfer
- For Sales Teams/Organizations
- Group Messaging
- IVR
- Inbound Call Center
- Interaction Tracking
- Keyword Tracking
- Knowledge Base Management
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Live Chat
- Machine Learning
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Multiple Data Sources
- Multiple Scripts
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Performance Metrics
- Phone Key Input
- Pre-recorded Messages
- Predictive Analytics
- Predictive Dialer
- Process/Workflow Automation
- Progressive Dialer
- Quality Management
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Spam Blocker
- Speech Recognition
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Virtual Assistant
- Virtual Personal Assistant (VPA)
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
Integrations
- ChatGPT
- Claude
- Freshdesk
- Gemini
- Google Analytics 360
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Kustomer
- Microsoft Teams
- Mixpanel
- Salesforce Customer360
- Salesforce Einstein
- Salesforce Field Service
- Zapier
- ChatGPT
- Claude
- Freshdesk
- Gemini
- Google Analytics 360
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Kustomer
- Microsoft Teams
- Mixpanel
- Salesforce Customer360
- Salesforce Einstein
- Salesforce Field Service
- Zapier