Acronis Cyber Protect Cloud vs Sunrise ITSM
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Overview
Acronis Cyber Protect Cloud is truly a unique integration of backup, anti-malware, antivirus and endpoint protection. Such synergy solves complexity, allowing service providers to better protect customers while keeping the costs down.
Acronis Cyber Protect Cloud is truly a unique integration of backup, anti-malware, antivirus and endpoint protection. Such synergy solves complexity,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.
With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
US$59.00/year
- Free Version
- Free Trial
- Subscription
Starting from
£40.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.2/ 5Customer Service
3.6/ 5Value for Money
4/ 5Ease of Use
4.8/ 5Features
4.4/ 5Customer Service
4.4/ 5Value for Money
4.8/ 5Features
Total features 38
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anti Virus
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Routing
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Backup and Recovery
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- CMDB
- CRM
- Capacity Management
- Change Management
- Chat/Messaging
- Client Portal
- Compliance Management
- Configuration Management
- Contract/License Management
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Endpoint Management
- Endpoint Protection Software
- Help Desk Management
- IT Asset Management
- IT Risk Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Localization Automation
- Macros/Templated Responses
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Network Security Software
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritisation
- Patch Testing
- Performance Metrics
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Release & Deployment
- Release Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Risk Alerts
- Risk Assessment
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Secure Data Storage
- Security Tools
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Threat Response
- Ticket Management
- Vulnerability Scanning
- Whitelisting/Blacklisting
- Workflow Management
Total features 79
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anti Virus
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Routing
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Backup and Recovery
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- CMDB
- CRM
- Capacity Management
- Change Management
- Chat/Messaging
- Client Portal
- Compliance Management
- Configuration Management
- Contract/License Management
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Endpoint Management
- Endpoint Protection Software
- Help Desk Management
- IT Asset Management
- IT Risk Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Localization Automation
- Macros/Templated Responses
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Network Security Software
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritisation
- Patch Testing
- Performance Metrics
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Release & Deployment
- Release Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Risk Alerts
- Risk Assessment
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Secure Data Storage
- Security Tools
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Threat Response
- Ticket Management
- Vulnerability Scanning
- Whitelisting/Blacklisting
- Workflow Management
Integrations
- ActivePlatform
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- Docusign
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- Jamf Pro
- Jira
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- Lansweeper
- Mailchimp
- Matrix42 License Management
- Microsoft 365
- Microsoft Azure
- Microsoft Copilot
- Microsoft Exchange
- Microsoft Intune
- Microsoft Planner
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- OnApp Cloud Platform
- Pipedrive
- Plesk
- RackNap
- Slack
- Splashtop
- Textlocal
- Virtuozzo
- WHMCS
- Wasabi
- Webex Suite
- Workday Enterprise Management Cloud
- Workday HCM
- Zoom Workplace
- cPanel & WHM
- interworks.cloud
- ActivePlatform
- Addigy
- Alibaba Cloud
- Atera
- Automox
- Autotask PSA
- ChatGPT
- Citrix Workspace
- CloudBlue
- ConnectWise Automate
- ConnectWise PSA
- ConnectWise ScreenConnect
- Docusign
- HostBill
- IBM Cloud
- Jamf Pro
- Jira
- Kaseya VSA
- Lansweeper
- Mailchimp
- Matrix42 License Management
- Microsoft 365
- Microsoft Azure
- Microsoft Copilot
- Microsoft Exchange
- Microsoft Intune
- Microsoft Planner
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- OnApp Cloud Platform
- Pipedrive
- Plesk
- RackNap
- Slack
- Splashtop
- Textlocal
- Virtuozzo
- WHMCS
- Wasabi
- Webex Suite
- Workday Enterprise Management Cloud
- Workday HCM
- Zoom Workplace
- cPanel & WHM
- interworks.cloud
