Advanced Digital Dictation is a dictation and transcription software, which helps legal firms capture, process, and store case data using cloud speech technology. It automatically stores information in Microsoft Azure or AWS Cloud storage and uses HTTPS transmissions to encrypt data during transfer.
Advanced Digital Dictation is a dictation and transcription software, which helps legal firms capture, process, and store case data using cloud...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Castel Detect LIVE is a voice recognition solution which helps firms of all sizes manage contact center speech analytics with alerts, reminders, scripting and call scoring. The platform allows users to regulate quality assurance via live calls analysis, post-call audits, and data-driven feedback.
Castel Detect LIVE is a voice recognition solution which helps firms of all sizes manage contact center speech analytics with alerts, reminders,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

£85,00/year

  • Subscription

Starting from

  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

5 /5
(1)
Ease of Use
5/5
Features & Functionality
5/5
Customer Service
5/5
Value for Money
5/5

Total features 26

  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Alerts / Escalation
  • Audio Capture
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Transcription
  • Backup and Recovery
  • Benchmarking
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Collaboration Tools
  • Commenting / Notes
  • Compliance Management
  • Computer Telephony Integration
  • Concatenated Speech
  • Contact Management
  • Customer Database
  • Customizable Caller ID
  • Customizable Macros
  • Data Storage Management
  • Demand Forecasting
  • Document Management
  • Document Storage
  • Feedback Management
  • File Transfer
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Monitoring
  • Multi-Language
  • On-Demand Recording
  • Performance Management
  • Predictive Analytics
  • Predictive Dialer
  • Prioritization
  • Progressive Dialer
  • Quality Assurance
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Role-Based Permissions
  • Secure Data Storage
  • Sentiment Analysis
  • Speech-to-Text Analysis
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Trend Analysis
  • Voice Recognition

Total features 41

  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Alerts / Escalation
  • Audio Capture
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Transcription
  • Backup and Recovery
  • Benchmarking
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Collaboration Tools
  • Commenting / Notes
  • Compliance Management
  • Computer Telephony Integration
  • Concatenated Speech
  • Contact Management
  • Customer Database
  • Customizable Caller ID
  • Customizable Macros
  • Data Storage Management
  • Demand Forecasting
  • Document Management
  • Document Storage
  • Feedback Management
  • File Transfer
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Monitoring
  • Multi-Language
  • On-Demand Recording
  • Performance Management
  • Predictive Analytics
  • Predictive Dialer
  • Prioritization
  • Progressive Dialer
  • Quality Assurance
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Role-Based Permissions
  • Secure Data Storage
  • Sentiment Analysis
  • Speech-to-Text Analysis
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Trend Analysis
  • Voice Recognition
  • Aura Call Center Elite
  • Cisco Webex
  • MiCloud Connect
  • Microsoft Azure
  • NICE inContact
  • Aura Call Center Elite
  • Cisco Webex
  • MiCloud Connect
  • Microsoft Azure
  • NICE inContact