Advanced Digital Dictation is a dictation and transcription software, which helps legal firms capture, process, and store case data using cloud speech technology. It automatically stores information in Microsoft Azure or AWS Cloud storage and uses HTTPS transmissions to encrypt data during transfer.
Advanced Digital Dictation is a dictation and transcription software, which helps legal firms capture, process, and store case data using cloud...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can handle interactions across various social media channels and web chat applications like Facebook, Instagram, Twitter, WhatsApp, Line, and Telegram.
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

£85,00/year

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

4,7 /5
(38)
Ease of Use
4,7/5
Features & Functionality
4,8/5
Customer Service
4,5/5
Value for Money
4,7/5

Total features 26

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Agent Interface
  • Alerts / Escalation
  • Audio Capture
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Backup and Recovery
  • Blended Call Center
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Communications Diagnostics
  • Compliance Management
  • Computer Telephony Integration
  • Concatenated Speech
  • Contact Management
  • Customizable Macros
  • Data Storage Management
  • Document Management
  • Document Storage
  • Email Management
  • Engagement Analytics
  • FCC Compliance
  • FTC Compliance
  • Forecasting
  • Gamification
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Manual Dialer
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Multiple Parties
  • Multiple Scripts
  • Open Database Design
  • Outbound Call Center
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • SMS Marketing Managment
  • Sales Pipeline Management
  • Secure Data Storage
  • Segmentation
  • Social Media Integration
  • Speech-to-Text Analysis
  • Status Tracking
  • Survey/Poll Management
  • Task Management
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Workforce Management

Total features 91

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Agent Interface
  • Alerts / Escalation
  • Audio Capture
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Backup and Recovery
  • Blended Call Center
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Communications Diagnostics
  • Compliance Management
  • Computer Telephony Integration
  • Concatenated Speech
  • Contact Management
  • Customizable Macros
  • Data Storage Management
  • Document Management
  • Document Storage
  • Email Management
  • Engagement Analytics
  • FCC Compliance
  • FTC Compliance
  • Forecasting
  • Gamification
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Manual Dialer
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Multiple Parties
  • Multiple Scripts
  • Open Database Design
  • Outbound Call Center
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • SMS Marketing Managment
  • Sales Pipeline Management
  • Secure Data Storage
  • Segmentation
  • Social Media Integration
  • Speech-to-Text Analysis
  • Status Tracking
  • Survey/Poll Management
  • Task Management
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Workforce Management
  • Microsoft Azure
  • Microsoft Azure