---
description: Compare ServiceMax vs FSM Grid for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceMax vs FSM Grid | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceMax \<span\>vs\</span\> FSM Grid](https://www.getapp.za.com/compare/1370/2049644/servicemax-suite-field-service-on-demand/vs/fsm-grid)

# Compare ServiceMax vs FSM Grid

Canonical: https://www.getapp.za.com/compare/1370/2049644/servicemax-suite-field-service-on-demand/vs/fsm-grid

> Detailed comparison between ServiceMax and FSM Grid. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceMax | FSM Grid |
| **Overall rating** | 4.3/5 | 5.0/5 |
| **Total Reviews** | 43 | 2 |
| **Starting Price** | US$0,01 | - |
| **Free Trial** | - | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### ServiceMax

- API
- Activity Tracking
- Billing & Invoicing
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Job Management
- Job Tracking
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Time Tracking
- Work Order Creation
- Workflow Management

### FSM Grid

- API
- Activity Tracking
- Billing & Invoicing
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Job Management
- Job Tracking
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Time Tracking
- Work Order Creation
- Workflow Management

## Links

- [View ServiceMax Profile](https://www.getapp.za.com/software/1370/servicemax-suite-field-service-on-demand)
- [View FSM Grid Profile](https://www.getapp.za.com/software/2049644/fsm-grid)
- [View Original Comparison](https://www.getapp.za.com/compare/1370/2049644/servicemax-suite-field-service-on-demand/vs/fsm-grid)

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