B2BGateway's fully managed EDI & API Data Connectivity Solutions removes the need to re-key data when exchanging electronic business documents with trading partners. Automating your supply chain with EDI saves you time & money so you can reapply those resources elsewhere. EDI pays for itself!
B2BGateway's fully managed EDI & API Data Connectivity Solutions removes the need to re-key data when exchanging electronic business documents with...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Images coming soon

Starting from

N/A

  • Subscription

Starting from

US$19,00/month

  • Subscription

Overall rating

4,5 /5
(10)
Ease of Use
4,4/5
Features & Functionality
4,3/5
Customer Service
4,3/5
Value for Money
4,6/5

Overall rating

4,6 /5
(514)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,5/5

Total features 178

  • API
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Asset Management
  • Auditing
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Formatting
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Categorization
  • Change Management
  • Change Order Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commission Management
  • Compliance Management
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Connectors
  • Data Filtering
  • Data Format Management
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Integration
  • Distribution Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Templates
  • Drag & Drop Interface
  • ERP Integration
  • Electronic Data Interchange
  • Email Integration
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Triggered Actions
  • File Transfer
  • Filtered Views
  • Geographic Maps
  • HIPAA Compliance
  • Help Desk Management
  • Incident Management
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Lead Assignment
  • Metadata Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multiple Data Sources
  • Multiple Format Support
  • Online Catalog
  • Online Forums
  • Order Approval
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • POS Integration
  • Partner Portal
  • Performance Reports
  • Permission Management
  • Price Management
  • Prioritizing
  • Problem Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reporting & Statistics
  • Requirements Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SOAP notes
  • Sales Integration
  • Sales Orders
  • Scheduled Reporting
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • User Management
  • Vendor Management
  • Warehouse Management
  • Widgets
  • Work Order Management
  • Workflow Management
  • eCommerce Integration

Total features 160

  • API
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Asset Management
  • Auditing
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Formatting
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Categorization
  • Change Management
  • Change Order Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commission Management
  • Compliance Management
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Connectors
  • Data Filtering
  • Data Format Management
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Integration
  • Distribution Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Templates
  • Drag & Drop Interface
  • ERP Integration
  • Electronic Data Interchange
  • Email Integration
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Triggered Actions
  • File Transfer
  • Filtered Views
  • Geographic Maps
  • HIPAA Compliance
  • Help Desk Management
  • Incident Management
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Lead Assignment
  • Metadata Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multiple Data Sources
  • Multiple Format Support
  • Online Catalog
  • Online Forums
  • Order Approval
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • POS Integration
  • Partner Portal
  • Performance Reports
  • Permission Management
  • Price Management
  • Prioritizing
  • Problem Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reporting & Statistics
  • Requirements Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SOAP notes
  • Sales Integration
  • Sales Orders
  • Scheduled Reporting
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • User Management
  • Vendor Management
  • Warehouse Management
  • Widgets
  • Work Order Management
  • Workflow Management
  • eCommerce Integration
  • 3dcart
  • ActiveCampaign
  • Acumatica Cloud ERP
  • BigCommerce
  • Brightpearl
  • Cyfe
  • Help Desk Migration
  • Hornbill
  • Isora
  • NetSuite
  • 3dcart
  • ActiveCampaign
  • Acumatica Cloud ERP
  • BigCommerce
  • Brightpearl
  • Cyfe
  • Help Desk Migration
  • Hornbill
  • Isora
  • NetSuite