CallShaper is a call center software designed to help businesses monitor inbound and outbound calls, track the performance of agents, and manage leads, telemarketing, and sales processes.
CallShaper is a call center software designed to help businesses monitor inbound and outbound calls, track the performance of agents, and manage...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.
HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • One Time License
  • Subscription

Starting from

US$400,00/one-time

  • One Time License
  • Subscription

Overall rating

4,9 /5
(15)
Ease of Use
4,9/5
Features & Functionality
4,7/5
Customer Service
5/5
Value for Money
4,9/5

Overall rating

4,7 /5
(23)
Ease of Use
4,7/5
Features & Functionality
4,6/5
Customer Service
4,9/5
Value for Money
4,5/5

Total features 68

  • API
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Contact Management
  • Data Import/Export
  • Drag & Drop
  • Email Management
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • File Transfer
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • List Management
  • Local Caller ID
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • On-Demand Recording
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Process/Workflow Automation
  • Progress Reports
  • Progress Tracking
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SMS Marketing Managment
  • Sales Reports
  • Scheduled Recording
  • Scheduling
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Task Scheduling
  • Third Party Integrations
  • Video Call Recording
  • Workflow Management
  • Workforce Management

Total features 67

  • API
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Contact Management
  • Data Import/Export
  • Drag & Drop
  • Email Management
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • File Transfer
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • List Management
  • Local Caller ID
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • On-Demand Recording
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Process/Workflow Automation
  • Progress Reports
  • Progress Tracking
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SMS Marketing Managment
  • Sales Reports
  • Scheduled Recording
  • Scheduling
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Task Scheduling
  • Third Party Integrations
  • Video Call Recording
  • Workflow Management
  • Workforce Management
  • Telnyx Suite
  • Twilio Voice
  • Zapier
  • Telnyx Suite
  • Twilio Voice
  • Zapier