---
description: Compare CM.com Communications Platform vs Clickatell for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare CM.com Communications Platform vs Clickatell | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [CM.com Communications Platform \<span\>vs\</span\> Clickatell](https://www.getapp.za.com/compare/142843/2046880/cm-com/vs/clickatell-2)

# Compare CM.com Communications Platform vs Clickatell

Canonical: https://www.getapp.za.com/compare/142843/2046880/cm-com/vs/clickatell-2

> Detailed comparison between CM.com Communications Platform and Clickatell. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CM.com Communications Platform | Clickatell |
| **Overall rating** | 4.9/5 | 4.3/5 |
| **Total Reviews** | 7 | 15 |
| **Starting Price** | R0,01 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### CM.com Communications Platform

- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Campaign Segmentation
- Chat/Messaging
- Contact Database
- Engagement Tracking
- Multi-Channel Communication
- Personalization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Shortcodes
- Social Media Integration

### Clickatell

- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Campaign Segmentation
- Chat/Messaging
- Contact Database
- Engagement Tracking
- Multi-Channel Communication
- Personalization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Shortcodes
- Social Media Integration

## Links

- [View CM.com Communications Platform Profile](https://www.getapp.za.com/software/142843/cm-com)
- [View Clickatell Profile](https://www.getapp.za.com/software/2046880/clickatell-2)
- [View Original Comparison](https://www.getapp.za.com/compare/142843/2046880/cm-com/vs/clickatell-2)

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