CM.com Communications Platform vs TextFree
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Overview
Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.
Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Text Free is the original free texting app with a long legacy of making communication free and accessible to all.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
R 0.01/one-time
- Free Version
- Free Trial
- Subscription
Starting from
US$9.99/one-time
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.4/ 5Customer Service
5/ 5Value for Money
4.7/ 5Ease of Use
4.4/ 5Features
3.9/ 5Customer Service
3.7/ 5Value for Money
4.3/ 5Features
Total features 99
- 2-Way Messaging
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Automated Responses
- Automatic Call Distribution
- Autoresponders
- Batch Communications
- Behavioral Analytics
- Call Center Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Communication Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Contextual Targeting
- Coupons
- Customer Database
- Customer Profiles
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Data Integration
- Drip Campaigns
- Email Automation
- Email Marketing
- Engagement Tracking
- GDPR Compliance
- Group Messaging
- Human Handover
- Interaction Tracking
- Interactive Content
- Landing Pages/Web Forms
- Lead Distribution
- Lead Management
- Lead Qualification
- Location-Based Marketing
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Attribution
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multi-User Collaboration
- One-to-One Messaging
- Online Voice Transmission
- Personalization
- Polls/Voting
- Product Recommendations
- Push Notifications
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Conversations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Social Media Integration
- Support Ticket Management
- Tagging
- Text to Speech
- Text-to-Win
- Third-Party Integrations
- Unified Communications
- Virtual Assistant
- VoIP
- VoIP Connection
Total features 11
- 2-Way Messaging
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Automated Responses
- Automatic Call Distribution
- Autoresponders
- Batch Communications
- Behavioral Analytics
- Call Center Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Communication Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Contextual Targeting
- Coupons
- Customer Database
- Customer Profiles
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Data Integration
- Drip Campaigns
- Email Automation
- Email Marketing
- Engagement Tracking
- GDPR Compliance
- Group Messaging
- Human Handover
- Interaction Tracking
- Interactive Content
- Landing Pages/Web Forms
- Lead Distribution
- Lead Management
- Lead Qualification
- Location-Based Marketing
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Attribution
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multi-User Collaboration
- One-to-One Messaging
- Online Voice Transmission
- Personalization
- Polls/Voting
- Product Recommendations
- Push Notifications
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Conversations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Social Media Integration
- Support Ticket Management
- Tagging
- Text to Speech
- Text-to-Win
- Third-Party Integrations
- Unified Communications
- Virtual Assistant
- VoIP
- VoIP Connection
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Not provided by vendor
