Overview
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders & gain real-time visibility into field service operations.
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce....
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Workiz is the only field service management and communication platform for small-medium on-demand businesses in North America, built by and for field service professionals
Workiz is the only field service management and communication platform for small-medium on-demand businesses in North America, built by and for field...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$25,00/month
- Subscription
Starting from
US$109,00/month
- Subscription
Reviews
Ease of Use
4,1/5Features & Functionality
4,3/5Customer Service
4/5Value for Money
3,8/5Ease of Use
4,6/5Features & Functionality
4,6/5Customer Service
4,7/5Value for Money
4,7/5Features
Total features 95
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Advertising Management
- Alerts / Escalation
- Alerts/Notifications
- Analytics/ROI Tracking
- Applications Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Management
- Assignment Management
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Authentication
- Auto-Dialer
- Auto-Responders
- Automated Scheduling
- Automatic Backup
- Availability Indicator
- Barcode / Ticket Scanning
- Batch Processing
- Billing & Invoicing
- Bills of Material
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Recording
- Call Tracking
- Callback Scheduling
- Case Management
- Client Management
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Estimating
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Service Analytics
- Customizable Caller ID
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Import/Export
- Data Storage Management
- Data Synchronization
- Database Support
- Digital Signature
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Duplicate Detection
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Communities
- Employee Management
- Employee Scheduling
- Employee Self Service
- Equipment Maintenance
- Equipment Tracking
- Estimating
- Expense Tracking
- File Management
- File Storage
- Financial Analysis
- For HVAC Companies
- For Janitorial Services
- For Locksmiths
- Forecasting
- GPS
- Geographic Maps
- Historical Reporting
- Historical Trend Analysis
- IVR / Voice Recognition
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Lead Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Messaging
- Microsoft Outlook Integration
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Mobile Workforce Control
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Location
- Offline Access
- Online Booking
- Online Time Clock
- Order Management
- Partial Payments
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Preventive Maintenance
- Problem Management
- Production Scheduling
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Push Notifications
- Quality Control Management
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Analytics
- Real Time Comparisons
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Recurring Tasks
- Recurring/Subscription Billing
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Resource Allocation & Planning
- Risk Alerts
- Role-Based Permissions
- Route Management
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Safety Management
- Sales Tax Management
- Scheduled / Automated Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Status Tracking
- Subcontractor Management
- Summary Reports
- Supplier Management
- Supply Chain Management
- Surveys & Feedback
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Technician Management
- Text Editing
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Traceability
- Transaction History
- Transaction Monitoring
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- iCalendar Support
Total features 165
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Advertising Management
- Alerts / Escalation
- Alerts/Notifications
- Analytics/ROI Tracking
- Applications Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Management
- Assignment Management
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Authentication
- Auto-Dialer
- Auto-Responders
- Automated Scheduling
- Automatic Backup
- Availability Indicator
- Barcode / Ticket Scanning
- Batch Processing
- Billing & Invoicing
- Bills of Material
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Recording
- Call Tracking
- Callback Scheduling
- Case Management
- Client Management
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Estimating
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Service Analytics
- Customizable Caller ID
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Import/Export
- Data Storage Management
- Data Synchronization
- Database Support
- Digital Signature
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Duplicate Detection
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Communities
- Employee Management
- Employee Scheduling
- Employee Self Service
- Equipment Maintenance
- Equipment Tracking
- Estimating
- Expense Tracking
- File Management
- File Storage
- Financial Analysis
- For HVAC Companies
- For Janitorial Services
- For Locksmiths
- Forecasting
- GPS
- Geographic Maps
- Historical Reporting
- Historical Trend Analysis
- IVR / Voice Recognition
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Lead Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Messaging
- Microsoft Outlook Integration
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Mobile Workforce Control
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Location
- Offline Access
- Online Booking
- Online Time Clock
- Order Management
- Partial Payments
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Preventive Maintenance
- Problem Management
- Production Scheduling
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Push Notifications
- Quality Control Management
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Analytics
- Real Time Comparisons
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Recurring Tasks
- Recurring/Subscription Billing
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Resource Allocation & Planning
- Risk Alerts
- Role-Based Permissions
- Route Management
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Safety Management
- Sales Tax Management
- Scheduled / Automated Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Status Tracking
- Subcontractor Management
- Summary Reports
- Supplier Management
- Supply Chain Management
- Surveys & Feedback
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Technician Management
- Text Editing
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Traceability
- Transaction History
- Transaction Monitoring
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- iCalendar Support
Integrations
- Google Calendar
- Gusto
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online Advanced
- Quickbooks Online
- Salesforce Platform
- Stripe
- Zapier
- Google Calendar
- Gusto
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online Advanced
- Quickbooks Online
- Salesforce Platform
- Stripe
- Zapier