Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders & gain real-time visibility into field service operations.
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ServiceTitan is a cloud-based field service management solution designed for electrical, plumbing, HVAC, garage door, chimney, carpet cleaning, and water treatment service businesses.
ServiceTitan is a cloud-based field service management solution designed for electrical, plumbing, HVAC, garage door, chimney, carpet cleaning, and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$25,00/month

  • Subscription

Starting from

  • Subscription

Overall rating

4,2 /5
(17)
Ease of Use
4,1/5
Features & Functionality
4,3/5
Customer Service
4/5
Value for Money
3,8/5

Overall rating

4,5 /5
(170)
Ease of Use
4,4/5
Features & Functionality
4,3/5
Customer Service
4,5/5
Value for Money
3,9/5

Total features 95

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Availability Indicator
  • Backup and Recovery
  • Barcode / Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tracking
  • Campaign Analytics
  • Case Management
  • Change Order Management
  • Chemical Management
  • Chemical Usage Tracking
  • Collaboration Tools
  • Commercial
  • Commercial/Industrial
  • Commission Management
  • Compliance Management
  • Confirmation/Reminders
  • Construction Tracker
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Management
  • File Storage
  • Financing Management
  • Fitting Management
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Pest Control Companies
  • Forecasting
  • GPS
  • Geographic Maps
  • Geolocation
  • Groundskeeping Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Knowledge Base Management
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Preventive Maintenance
  • Pro Forma Invoices
  • Problem Management
  • Production Scheduling
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • Push Notifications
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Residential
  • Resource Allocation & Planning
  • Resource Scheduling
  • Revenue Management
  • Routing
  • SMS Messaging
  • Safety Management
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Supply Chain Management
  • Surveys & Feedback
  • Takeoff
  • Task Management
  • Task Progress Tracking
  • Technician Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Warranty Tracking
  • Web Traffic Reporting
  • Website Integration
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Total features 140

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Availability Indicator
  • Backup and Recovery
  • Barcode / Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tracking
  • Campaign Analytics
  • Case Management
  • Change Order Management
  • Chemical Management
  • Chemical Usage Tracking
  • Collaboration Tools
  • Commercial
  • Commercial/Industrial
  • Commission Management
  • Compliance Management
  • Confirmation/Reminders
  • Construction Tracker
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Management
  • File Storage
  • Financing Management
  • Fitting Management
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Pest Control Companies
  • Forecasting
  • GPS
  • Geographic Maps
  • Geolocation
  • Groundskeeping Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Knowledge Base Management
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Preventive Maintenance
  • Pro Forma Invoices
  • Problem Management
  • Production Scheduling
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • Push Notifications
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Residential
  • Resource Allocation & Planning
  • Resource Scheduling
  • Revenue Management
  • Routing
  • SMS Messaging
  • Safety Management
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Supply Chain Management
  • Surveys & Feedback
  • Takeoff
  • Task Management
  • Task Progress Tracking
  • Technician Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Warranty Tracking
  • Web Traffic Reporting
  • Website Integration
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • ClearPathGPS
  • QuickBooks Online Advanced
  • Sage Intacct
  • ClearPathGPS
  • QuickBooks Online Advanced
  • Sage Intacct