Overview
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders & gain real-time visibility into field service operations.
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce....
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.
ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management,...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$25,00/month
- Free
- Subscription
Starting from
US$19,99/month
- Free
- Subscription
Reviews
Ease of Use
4,1/5Features & Functionality
4,3/5Customer Service
4/5Value for Money
3,8/5Ease of Use
3,9/5Features & Functionality
3,9/5Customer Service
4,3/5Value for Money
4,2/5Features
Total features 95
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Alerts / Escalation
- Alerts/Notifications
- Applications Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Management
- Assignment Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Availability Indicator
- Availability Management
- Barcode / Ticket Scanning
- Barcode Printing
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Disposition
- Case Management
- Chemical Usage Tracking
- Client Database
- Client Management
- Client Portal
- Clock In / Out
- Collaboration Tools
- Commission Calculations
- Communication Management
- Compliance Management
- Confirmation/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Estimating
- Cost Management
- Credit Card Management
- Credit Card Processing
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Import/Export
- Data Synchronization
- Delivery Tracking
- Digital Signature
- Dispatch Management
- Disposal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Employee Time Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- File Management
- File Storage
- Fleet Management
- For HVAC Companies
- For Janitorial Services
- For Lawn Care
- For Pest Control Companies
- Forecasting
- GPS
- Geographic Maps
- Group Scheduling
- Historical Reporting
- Hourly Billing
- Import/Export Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Location Tracking
- Lot Tracking
- Maintenance Scheduling
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Mobile Workforce Control
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Location
- Offline Access
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Entry
- Order Management
- Order Tracking
- Partial Payments
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Picking & Routing
- Point of Sale (POS)
- Preventive Maintenance
- Problem Management
- Production Scheduling
- Project Billing
- Project Management
- Project Time Tracking
- Project Tracking
- Property Layouts
- Purchase Order Management
- Purchasing & Receiving
- Push Notifications
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Recurring Tasks
- Recurring/Subscription Billing
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Resource Allocation & Planning
- Risk Alerts
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- SMS Messaging
- SSL Security
- Safety Management
- Sales Orders
- Sales Reports
- Sales Tax Management
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Serial Number Tracking
- Service History
- Service Level Agreement (SLA) Management
- Status Tracking
- Subcontractor Management
- Summary Reports
- Supplier Management
- Supply Chain Management
- Surveys & Feedback
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Calculation
- Team Calendars
- Technician Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Traceability
- Transaction History
- User Profiles
- Vendor Managed Inventory
- Vendor Management
- Warehouse Management
- Website Integration
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- iCalendar Support
Total features 189
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Alerts / Escalation
- Alerts/Notifications
- Applications Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Management
- Assignment Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Availability Indicator
- Availability Management
- Barcode / Ticket Scanning
- Barcode Printing
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Disposition
- Case Management
- Chemical Usage Tracking
- Client Database
- Client Management
- Client Portal
- Clock In / Out
- Collaboration Tools
- Commission Calculations
- Communication Management
- Compliance Management
- Confirmation/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Estimating
- Cost Management
- Credit Card Management
- Credit Card Processing
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Import/Export
- Data Synchronization
- Delivery Tracking
- Digital Signature
- Dispatch Management
- Disposal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Employee Time Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- File Management
- File Storage
- Fleet Management
- For HVAC Companies
- For Janitorial Services
- For Lawn Care
- For Pest Control Companies
- Forecasting
- GPS
- Geographic Maps
- Group Scheduling
- Historical Reporting
- Hourly Billing
- Import/Export Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Location Tracking
- Lot Tracking
- Maintenance Scheduling
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Mobile Workforce Control
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Location
- Offline Access
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Entry
- Order Management
- Order Tracking
- Partial Payments
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Picking & Routing
- Point of Sale (POS)
- Preventive Maintenance
- Problem Management
- Production Scheduling
- Project Billing
- Project Management
- Project Time Tracking
- Project Tracking
- Property Layouts
- Purchase Order Management
- Purchasing & Receiving
- Push Notifications
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Recurring Tasks
- Recurring/Subscription Billing
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Resource Allocation & Planning
- Risk Alerts
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- SMS Messaging
- SSL Security
- Safety Management
- Sales Orders
- Sales Reports
- Sales Tax Management
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Serial Number Tracking
- Service History
- Service Level Agreement (SLA) Management
- Status Tracking
- Subcontractor Management
- Summary Reports
- Supplier Management
- Supply Chain Management
- Surveys & Feedback
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Calculation
- Team Calendars
- Technician Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Traceability
- Transaction History
- User Profiles
- Vendor Managed Inventory
- Vendor Management
- Warehouse Management
- Website Integration
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- iCalendar Support
Integrations
- Authorize.Net
- Google Calendar
- QuickBooks Online Advanced
- Quickbooks Online
- Shopify
- Square Payments
- Stripe
- Zapier
- Authorize.Net
- Google Calendar
- QuickBooks Online Advanced
- Quickbooks Online
- Shopify
- Square Payments
- Stripe
- Zapier