Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders & gain real-time visibility into field service operations.
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ServiceM8 is a cloud-based solution that helps field service organizations manage their business. ServiceM8 guides users from creating job quotes to invoicing and payment collection, and provides real-time information on what jobs are active, what quotes have been issued to clients, and where and when employees are at client sites.
ServiceM8 is a cloud-based solution that helps field service organizations manage their business. ServiceM8 guides users from creating job quotes to...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$25,00/month

  • Subscription

Starting from

US$9,00/month

  • Subscription

Overall rating

4,2 /5
(17)
Ease of Use
4,1/5
Features & Functionality
4,3/5
Customer Service
4/5
Value for Money
3,8/5

Overall rating

4,7 /5
(286)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
4,6/5
Value for Money
4,8/5

Total features 95

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Chemical Management
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • File Management
  • File Storage
  • Filtering
  • Fixed Asset Management
  • For HVAC Companies
  • Forecasting
  • Forms Management
  • GPS
  • Geographic Maps
  • Historical Reporting
  • IT Asset Tracking
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Management
  • Partial Payments
  • Payment Collection in the Field
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pest Activity Tracking
  • Preventive Maintenance
  • Problem Management
  • Production Scheduling
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Property Layouts
  • Purchasing & Receiving
  • Push Notifications
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Allocation & Planning
  • Route Optimization
  • Routing
  • SMS Messaging
  • SSL Security
  • Safety Management
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Software Development
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Tagging
  • Task Progress Tracking
  • Team Calendars
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Clock
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Web Forms
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Total features 134

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Chemical Management
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • File Management
  • File Storage
  • Filtering
  • Fixed Asset Management
  • For HVAC Companies
  • Forecasting
  • Forms Management
  • GPS
  • Geographic Maps
  • Historical Reporting
  • IT Asset Tracking
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Management
  • Partial Payments
  • Payment Collection in the Field
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pest Activity Tracking
  • Preventive Maintenance
  • Problem Management
  • Production Scheduling
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Property Layouts
  • Purchasing & Receiving
  • Push Notifications
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Allocation & Planning
  • Route Optimization
  • Routing
  • SMS Messaging
  • SSL Security
  • Safety Management
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Software Development
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Tagging
  • Task Progress Tracking
  • Team Calendars
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Clock
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Web Forms
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Deputy
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • MYOB Essentials
  • Mailchimp
  • Microsoft 365
  • Quickbooks Online
  • Stripe
  • Deputy
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • MYOB Essentials
  • Mailchimp
  • Microsoft 365
  • Quickbooks Online
  • Stripe