Overview
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders & gain real-time visibility into field service operations.
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce....
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
ServiceM8 is a cloud-based solution that helps field service organizations manage their business. ServiceM8 guides users from creating job quotes to invoicing and payment collection, and provides real-time information on what jobs are active, what quotes have been issued to clients, and where and when employees are at client sites.
ServiceM8 is a cloud-based solution that helps field service organizations manage their business. ServiceM8 guides users from creating job quotes to...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$25,00/month
- Subscription
Starting from
US$9,00/month
- Subscription
Reviews
Ease of Use
4,1/5Features & Functionality
4,3/5Customer Service
4/5Value for Money
3,8/5Ease of Use
4,6/5Features & Functionality
4,4/5Customer Service
4,6/5Value for Money
4,8/5Features
Total features 95
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Alerts / Escalation
- Alerts/Notifications
- Applications Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Management
- Asset Tracking
- Assignment Management
- Attendance Tracking
- Audit Trail
- Authentication
- Auto-Responders
- Automated Scheduling
- Automatic Backup
- Availability Indicator
- Barcode / Ticket Scanning
- Billing & Invoicing
- Bills of Material
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Case Management
- Charting
- Chat/Messaging
- Chemical Management
- Client Management
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Estimating
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Data Visualization
- Digital Signature
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Database
- Employee Management
- Employee Portal
- Equipment Tracking
- Estimating
- Event Calendar
- File Management
- File Storage
- Filtering
- Fixed Asset Management
- For HVAC Companies
- Forecasting
- Forms Management
- GPS
- Geographic Maps
- Historical Reporting
- IT Asset Tracking
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Mobile Workforce Control
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Location
- Online Booking
- Online Time Clock
- Order Management
- Partial Payments
- Payment Collection in the Field
- Payroll Management
- Performance Management
- Performance Metrics
- Pest Activity Tracking
- Preventive Maintenance
- Problem Management
- Production Scheduling
- Progress Tracking
- Project Management
- Project Time Tracking
- Property Layouts
- Purchasing & Receiving
- Push Notifications
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Recurring Appointments
- Recurring Tasks
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Resource Allocation & Planning
- Route Optimization
- Routing
- SMS Messaging
- SSL Security
- Safety Management
- Sales Tax Management
- Scheduling
- Search/Filter
- Secure Data Storage
- Security Auditing
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Software Development
- Status Tracking
- Subcontractor Management
- Summary Reports
- Supplier Management
- Supply Chain Management
- Tagging
- Task Progress Tracking
- Team Calendars
- Technician Management
- Third Party Integrations
- Time & Expense Tracking
- Time Clock
- Time Tracking
- Timesheet Management
- Traceability
- Web Forms
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
Total features 134
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Alerts / Escalation
- Alerts/Notifications
- Applications Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Management
- Asset Tracking
- Assignment Management
- Attendance Tracking
- Audit Trail
- Authentication
- Auto-Responders
- Automated Scheduling
- Automatic Backup
- Availability Indicator
- Barcode / Ticket Scanning
- Billing & Invoicing
- Bills of Material
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Case Management
- Charting
- Chat/Messaging
- Chemical Management
- Client Management
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Estimating
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Data Visualization
- Digital Signature
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Database
- Employee Management
- Employee Portal
- Equipment Tracking
- Estimating
- Event Calendar
- File Management
- File Storage
- Filtering
- Fixed Asset Management
- For HVAC Companies
- Forecasting
- Forms Management
- GPS
- Geographic Maps
- Historical Reporting
- IT Asset Tracking
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Mobile Workforce Control
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Location
- Online Booking
- Online Time Clock
- Order Management
- Partial Payments
- Payment Collection in the Field
- Payroll Management
- Performance Management
- Performance Metrics
- Pest Activity Tracking
- Preventive Maintenance
- Problem Management
- Production Scheduling
- Progress Tracking
- Project Management
- Project Time Tracking
- Property Layouts
- Purchasing & Receiving
- Push Notifications
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Recurring Appointments
- Recurring Tasks
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Resource Allocation & Planning
- Route Optimization
- Routing
- SMS Messaging
- SSL Security
- Safety Management
- Sales Tax Management
- Scheduling
- Search/Filter
- Secure Data Storage
- Security Auditing
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Software Development
- Status Tracking
- Subcontractor Management
- Summary Reports
- Supplier Management
- Supply Chain Management
- Tagging
- Task Progress Tracking
- Team Calendars
- Technician Management
- Third Party Integrations
- Time & Expense Tracking
- Time Clock
- Time Tracking
- Timesheet Management
- Traceability
- Web Forms
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- Deputy
- Gmail
- Google Analytics
- Google Calendar
- MYOB Essentials
- Mailchimp
- Microsoft 365
- Quickbooks Online
- Stripe
- Deputy
- Gmail
- Google Analytics
- Google Calendar
- MYOB Essentials
- Mailchimp
- Microsoft 365
- Quickbooks Online
- Stripe
