Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.
Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
Yellow Messenger help businesses in advertising, education, banking and other industries create, launch, and manage custom chatbots. The AI technology lets organizations build virtual assistants to automate operational workflows, respond to customer queries, and engage with the target audience.
Yellow Messenger help businesses in advertising, education, banking and other industries create, launch, and manage custom chatbots. The AI...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

4,4 /5
(22)
Ease of Use
4,3/5
Features & Functionality
4/5
Customer Service
4,5/5
Value for Money
4/5

Overall rating

4,7 /5
(15)
Ease of Use
4,4/5
Features & Functionality
4,2/5
Customer Service
4,5/5
Value for Money
4,2/5

Total features 49

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Auto-Responders
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Code-free Development
  • Communication Management
  • Community Management
  • Configurable Workflow
  • Configuration Management
  • Content Creation
  • Contextual Guidance
  • Custom Development
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Electronic Payments
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • For Developers
  • Gamification
  • Geotargeting
  • Intent Recognition
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Order Tracking
  • Pre-Configured Bot
  • Proactive Chat
  • Process Control
  • Pulse Surveys
  • Question Library
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Sales Orders
  • Sales Trend Analysis
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Speech Recognition
  • Speech Synthesis
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Support
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Total features 65

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Auto-Responders
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Code-free Development
  • Communication Management
  • Community Management
  • Configurable Workflow
  • Configuration Management
  • Content Creation
  • Contextual Guidance
  • Custom Development
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Electronic Payments
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • For Developers
  • Gamification
  • Geotargeting
  • Intent Recognition
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Order Tracking
  • Pre-Configured Bot
  • Proactive Chat
  • Process Control
  • Pulse Surveys
  • Question Library
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Sales Orders
  • Sales Trend Analysis
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Speech Recognition
  • Speech Synthesis
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Support
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Facebook
  • Google Chat
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft SharePoint
  • Microsoft Teams
  • SAP Business One
  • SAP SuccessFactors HCM Suite
  • Facebook
  • Google Chat
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft SharePoint
  • Microsoft Teams
  • SAP Business One
  • SAP SuccessFactors HCM Suite