Uptime.com vs Glassbox

Providing web monitoring peace of mind to thousands of businesses.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(42)

Ease of Use

4.8/ 5

Features

4.5/ 5

Customer Service

4.5/ 5

Value for Money

4.4/ 5

Overall rating

4.9 /5
(54)

Ease of Use

4.9/ 5

Features

4.9/ 5

Customer Service

4.9/ 5

Value for Money

4.9/ 5

Total features 89

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Availability Testing
  • Bandwidth Monitoring
  • Behavioral Analytics
  • Bottleneck Identification
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Management
  • Configurable Alerts
  • Configuration Management
  • Container Monitoring
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credential Management
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Database Monitoring Software
  • Diagnostic Tools
  • Downtime Tracking
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Alerts
  • Email Management
  • Email Monitoring
  • Embeddable Maps
  • Engagement Tracking
  • Event Logs
  • FTP Monitoring
  • Feedback Management
  • Floor Plans & Maps
  • For Science
  • For Websites
  • Funnel Analysis
  • Geographic Maps
  • Heatmaps
  • Hierarchical Mapping
  • Hover Maps
  • IP Address Monitoring
  • Image Overlay
  • Incident Management
  • Issue Management
  • Issue Tracking
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Location Monitoring
  • Multi-User Collaboration
  • Multiple User Accounts
  • Network Monitoring
  • Password Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remediation Management
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • SSL Monitoring
  • SSL Security
  • Scheduled Testing
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sentiment Analysis
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Status Tracking
  • Surveys & Feedback
  • Templates
  • Territorial Mapping
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Uptime Reporting
  • User Interaction Tracking
  • User Management
  • Virtual Machine Monitoring
  • Visitor Tracking
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • Workflow Management

Total features 78

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Availability Testing
  • Bandwidth Monitoring
  • Behavioral Analytics
  • Bottleneck Identification
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Management
  • Configurable Alerts
  • Configuration Management
  • Container Monitoring
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credential Management
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Database Monitoring Software
  • Diagnostic Tools
  • Downtime Tracking
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Alerts
  • Email Management
  • Email Monitoring
  • Embeddable Maps
  • Engagement Tracking
  • Event Logs
  • FTP Monitoring
  • Feedback Management
  • Floor Plans & Maps
  • For Science
  • For Websites
  • Funnel Analysis
  • Geographic Maps
  • Heatmaps
  • Hierarchical Mapping
  • Hover Maps
  • IP Address Monitoring
  • Image Overlay
  • Incident Management
  • Issue Management
  • Issue Tracking
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Location Monitoring
  • Multi-User Collaboration
  • Multiple User Accounts
  • Network Monitoring
  • Password Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remediation Management
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • SSL Monitoring
  • SSL Security
  • Scheduled Testing
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sentiment Analysis
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Status Tracking
  • Surveys & Feedback
  • Templates
  • Territorial Mapping
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Uptime Reporting
  • User Interaction Tracking
  • User Management
  • Virtual Machine Monitoring
  • Visitor Tracking
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • Workflow Management
  • Adobe Analytics
  • Datadog
  • Discord
  • Geckoboard
  • Google Analytics 360
  • JIRA Service Management
  • Klips
  • Librato
  • Logz.io
  • Microsoft Teams
  • OpsGenie
  • PagerDuty
  • Pushover
  • Qualtrics LTI
  • Slack
  • Splunk On-Call
  • Statuspage
  • Twitter/X
  • Wavefront LIMS
  • Zapier
  • Adobe Analytics
  • Datadog
  • Discord
  • Geckoboard
  • Google Analytics 360
  • JIRA Service Management
  • Klips
  • Librato
  • Logz.io
  • Microsoft Teams
  • OpsGenie
  • PagerDuty
  • Pushover
  • Qualtrics LTI
  • Slack
  • Splunk On-Call
  • Statuspage
  • Twitter/X
  • Wavefront LIMS
  • Zapier