Woopra vs InMoment
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Overview
Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.
Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
Images
Pricing
Starting from
US$999.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.3/ 5Customer Service
3.9/ 5Value for Money
3.7/ 5Ease of Use
4.1/ 5Features
4.0/ 5Customer Service
4.6/ 5Value for Money
4.2/ 5Features
Total features 20
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Audience Targeting
- Automatic Transcription
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Call Recording
- Call Tracking
- Campaign Analytics
- Campaign Management
- Chat Transcript
- Communication Management
- Competitive Analysis
- Contextual Guidance
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Integration
- Data Mapping
- Data Mining
- Data Visualization
- Email Management
- Email Reminders
- Employee Coaching Tools
- Employee Onboarding
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Contact Centers
- Forecasting
- Goal Management
- Goal Setting/Tracking
- Intent Recognition
- Interactive Reports
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Management
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Data Sources
- Multiple Site Management
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Notes Management
- Pageview Tracking
- Performance Metrics
- Personalization
- Predictive Analytics
- Predictive Modeling
- Prioritization
- Profitability Analysis
- Pulse Surveys
- Ratings/Reviews
- Real Time Comparisons
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Retention Tracking
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Role-Based Permissions
- SEO Management
- SMS Messaging
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Sentiment Analysis
- Site Search Tracking
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Speech Recognition
- Speech Synthesis
- Strategic Planning
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Mining
- Third-Party Integrations
- Time on Site Tracking
- Trend Analysis
- Trend/Problem Indicators
- User Interaction Tracking
- Visual Analytics
- Visualization
- Website Integration
- Widgets
- Workflow Management
Total features 115
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Audience Targeting
- Automatic Transcription
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Call Recording
- Call Tracking
- Campaign Analytics
- Campaign Management
- Chat Transcript
- Communication Management
- Competitive Analysis
- Contextual Guidance
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Integration
- Data Mapping
- Data Mining
- Data Visualization
- Email Management
- Email Reminders
- Employee Coaching Tools
- Employee Onboarding
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Contact Centers
- Forecasting
- Goal Management
- Goal Setting/Tracking
- Intent Recognition
- Interactive Reports
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Management
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Data Sources
- Multiple Site Management
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Notes Management
- Pageview Tracking
- Performance Metrics
- Personalization
- Predictive Analytics
- Predictive Modeling
- Prioritization
- Profitability Analysis
- Pulse Surveys
- Ratings/Reviews
- Real Time Comparisons
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Retention Tracking
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Role-Based Permissions
- SEO Management
- SMS Messaging
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Sentiment Analysis
- Site Search Tracking
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Speech Recognition
- Speech Synthesis
- Strategic Planning
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Mining
- Third-Party Integrations
- Time on Site Tracking
- Trend Analysis
- Trend/Problem Indicators
- User Interaction Tracking
- Visual Analytics
- Visualization
- Website Integration
- Widgets
- Workflow Management
Integrations
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